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899 Bad Service And Problems Help Needed.

Discussion in 'Panigale' started by Johnny20112, Feb 11, 2016.

  1. Evening fellow panigale enthusiasts. I've been on the forums for a while now and they've been a great place to find out general tips and how to's for running/modifying the pani. This is my first post. So I figured I'd make a meal of it.
    After trawling through the many posts I'm still struggling to find exactly what I'm after. I've got an 899 and will upload a pic for those of you interested.

    I bought the bike second hand from a Ducati dealer and what seemed like a sure fire deal, and clouded by the beauty of this machine, I went for it. I loved it from the off. After a few months tearing around the northwest, I thought it best had get a service and a warranty check over with it running out in a few months. So I took to a different Ducati dealer, I won't name any names but, it turns out that the front discs were significantly worn, which would make sense for a bike with maybe 10-12k miles on it. But my baby only had a mere 3 and half. And I'd only put 400 on it at this point. Anyhow, the guys at the dealership were more than happy to rectify all the issues of which there were many. It didn't take away any of the passion for the bike but it left me really disappointed that the original dealer I bought from allowed it out of the shop in that state where they assured me it'd gone through the pdi. But it is what it is, and I've moved on from that and found solace at the new dealership.

    I digress...

    So the problems I have if anyone can help me.

    Is there anywhere I can go to, to replace missing fairing bolts (assumed they rattled out) without having to order from Ducati. got about 4-5 missing all over the bike?

    And secondly, which is a weird one, all the promo pics of the 899 in action I've seen have the headlights on, dipped beam being the outer lights and high beam the two in the middle. However, when I turn on mine the (looking at the front) right hand light cluster is as the promo but the the left cluster has them the opposite way round.... Is this right, eu/uk spec thing or have they been wired up wrong?
    And if they are wrong, how on earth do you get to the connectors to swap them round. The outer ones are visible but the middle ones are behind the air box frame.

    Any help/thoughts/advice would be greatly appreciated.
    Cheers in advance.

    image.jpeg
     
  2. Name the dealer might explain a lot, I too am northwest based and would only used woods for a main dealer service.
    Just this week I took off my termi's to clean them and to fit the small pipe without the flapper value to find that DM had fitted them with two in the gaskets in the place where there should only be one.
     
    #2 panigale66, Feb 12, 2016
    Last edited: Feb 12, 2016
  3. The bolts won't be expensive from Ducati I bet. I've lost a few and it's only ever been a few quid.

    Has it crossed your mind that maybe the discs are worn so badly as it's had a hard life on track? Maybe the fairings have been off and it's work track clothes. Could explain why the bolts have shook loose if no locktite and also why headlight the wrong way round.
     
    • Agree Agree x 3
  4. Maybe the previous owner swapped the discs out himself prior to selling to the dealer. The dealer may not have done anything with them.

    If the dealer is selling a bike with part worn discs, then there's is presumably nothing wrong with that as long as they are not illegal.

    You bought the bike from a dealer, presumably you inspected the bike for consumables etc prior to making a reasonable offer in the light of likely upcoming expenditure and buying? It was after all a second hand bike, not brand new.

    Not sure exactly what your case is against the dealer, or am I missing something? I'm sympathetic, but not sure what you expect to happen?
     
    • Agree Agree x 1
  5. I think d8mok has it, sounds like a track bike. Ducati fairing bolts are cheap. 3rd party aftermarket are also an option and inexpensive.
     
  6. The selling dealer has done nothing wrong IMO, provided that the discs were still within the service limit when you bought the bike. You bought a used bike, not a new one, so various things will have been part-worn, including the discs.

    As others have said, fairing bolts are (refreshingly) cheap.
     
    • Agree Agree x 1
  7. Were you having any problems with the front brakes? I've seen discs do double that mileage.
    The screws aren't that pricey tbh. Problem with going aftermarket on a the odd one or two is that they don't match up and it'll do your head in.
    Your lights should be symmetrical, so it sounds like the connectors have been swapped around. It's awkward with the fairing on, but if you get the inner trim panels off then there's a little more room
     
  8. There are a quite a few ex-track 899s about and as has been said it is possible you have bought one of them (CSS sold a lot from their fleet just recently and most had around 3-4k miles on the clock) which would explain the worn discs and the missing fairing bolts.
    Was the disc replacement classed as a warranty claim or did you have to pay for them?
     
  9. Surely the previous owner on the V5 would show whether it was a CSS bike or just a private individual.
     
  10. Certainly should if ownership has not changed again but V5 only shows the last owner so if someone was to buy a CSS bike cheaply and then decide to sell it on...............
     
  11. You would of hoped he would of asked to see the v5 before buying so he would of seen effectively the last 2 owners prior to him.
     
  12. hi guys, thanks for responding so quickly.
    all the clues are there that it has been on the track though it wasnt instantly recognisable that it had been when i bought it. and the dealer had told me that the bike had done one trackday (which i think was a little white lie). but it didnt bother me as such, as i've done track days on my previous bikes and even crashed a gsxr so i knew what to look out for. but with all secondhand vehicles, you dont know what you've bought until you have it and have a good poke around.
    As far as the dealership is concerned, im not looking for any kind of compensation or even acknowledgement, just wanted to share the story and make any others aware if they were thinking of buying second hand keep your whits about you. as many of you have said, it's a secondhand bike and there's a risk in that. but i've not let it deter me, i've fixed the issues promptly, apart from the headlight thing which i'm going to sort out before the spring.
    for those of you asking about the v5, i am the second owner, the previous owner had traded the bike in for the bigger model. it's been thoroughly checked over by an alternative dealer, so my mind is at rest. just taken the shine off it ever so slightly.
    with regards to the discs. based on the mileage and the level of wear, ducati honoured a warranty claim, which they deliberated over for a few days but in the end, saved me the £830 bill. i just paid for the pads, which i was happy to.

    also, forgive my ignorance, what is CSS?

    but all in all, sound advice, so thanks again.
     
  13. reasonable stance you've taken- one track day though, was it a single long one, doing circa 3k miles?!! thats a lot of laps...

    CSS - California Superbike school.
     
    • Funny Funny x 1
  14. 899 Trioptions cup bike!!
     
  15. haha! must have been at the 24hr bol d'or !!!

    lets face it though. the bike is built for the track and dont for one moment blame the previous owner for doing so... if the missus would let me again, i'd be on a trackday in a flash (but the broken ankle and damaged gsxr was a bit of a deal breaker) but i think what i'm most annoyed at is the cover up story spinning from the dealer. if they'd been upfront and told me the full story, i could have negotiated with all that in mind. but hey, hindsight is the best vision.
     
  16. As you say, you live and learn...
    My car is a second hand Honda Civic. Bought from the local Honda dealer. The deal included an MOT. The car passed, but the MOT wasn't available on the day that the deal was signed. When I eventually got the MOT, I found that there was an advisory on both of the front disks, so at the first service that I had done I had to pay for new disks and pads on both fronts. Had I known I would have pushed harder on the price. Ho hum, I shall not be going back there again...
     
  17. Just checked my old bike and there she is

    image.jpg image.jpg
     
  18. Awesome!
    My old 748R that I had in the early noughties is still going strong. Over 20k miles on it. One advisory - rear exhaust noisy. That will be the Termignonis!:grinning:
     
    • Funny Funny x 1
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