What Has Got Under Your Skin Today?

Discussion in 'Lounge' started by Noods, Oct 3, 2018.

  1. It's all about making lots of money with single insurance policies...that's why:upyeah:
     
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  2. I think you’re right. At the time I think they said it was because smaller bikes were getting faster ( RGV250 etc) so they had to change it.
     
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  3. Insurance is supposed to be priced to reflect the risk, but that's in a perfect world I suppose.
     
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  4. I think as auto renew shows, it's more about how much can they get away with charging.
     
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  5. If your paying that much for non income earning vehicles, you’ve far to many vehicles and I am jealous as hell :)
     
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  6. It's a combined effort between Carole Nash Insurance and Drayton Croft Motorcycles with a little help from the DVLA
     
  7. The clue was in words ride/drive:upyeah:and includes the van/landy etc:upyeah:
     
  8. My wife has a Sportline caddy van she uses as a glorified shopping cart and half a dozen trips across country to see family.

    19th March 2019 I get a text message to contact the insurer .

    They say that her van was involved in a hit a run in Manchester on the 19th November 2018 and want us to fill in a claim form.
    Note our renewal is up 20th April.
    My wife has never been to Manchester and the van was on our drive at the time on the incident.
    I ask for more information of the accident, but was told due to data protection I'm not allowed any. We must prove we weren't involved.
    I send photo's of the van showing no damage and a statement that it wasn't us or our van. I get told that we always put the claim on, including a value for my damages and that someone was hurt, saying it was our fault until proved otherwise. I chase ever 2-3 days, eventually our renewal turns up at £500, some £180 more than the year before due to "our accident".
    At this point I loose my rag and insist that I get more information as I intend to sue for our damages, detailing increased premium and wasted time. I want their details, we are suffering costs and have no redress. The insurance company is not acting in our best interest, only there own.
    Hastings Insurance will only tell me that the other party is insured with Avivia, so I contact Avivia and get told without a claim number they can't help me. Then the lady there has a bright idea, what's your registration number?
    I tell her and she searches. She says "categorically none of our insured has a claim against that registration". I go back to our insurer and tell them that.
    They say "well they may not have told Avivia, hoping to claim off the other party, a lot of people do that".... I explode and remind them that it's taken from the 19th November to the 19th March for them to make a claim, no police involvement. This sounds like fraud or Ambulance chasers.

    Two hours later a very nice man from Fraud investigations tells me that the claim has been struck off our record.
    When quizzed he says the solicitor chasing the claim is "no longer in contact with his client and has stopped proceedings against us"... case closed...
    I'm not allowed the name of the solicitor nor any claim numbers.

    BEWARE - Insurance companies only look after Number 1....... themselves...
    3 weeks of frustration and about 3 to 4 hours on the phone.

    I think I'll complain to the ombudsman.... any chance of a proper investigation?
     
  9. A policeman jumped out with his speed camera late afternoon yesterday on me,after working this side of the thames river wanting to get home i was bang to rights with a 44mph on a dual carriageway in shirley/croydon that has short three lanes section,but is a 30 mph zone........£100 fine and three points coming my way i guess:( and i thought i had credit with the police:confused:
     
  10. I would report it to the ombudsman but only if you get nowhere with Hastings first, you have to give them the opportunity to put right the wrong before making a complaint to the Ombudsman. Give them one last chance to apologise to you for the inconvenience and offer some cash as compensation. If I read your post correctly, someone made a claim against your insurer for damage done to them and their vehicle by your vehicle. However, your vehicle wasn't involved and not even in that part of the country. They said it was your fault. The law says ALL RTAs no matter how trivial must be reported to the police, so the first question to ask your insurer is,
    'did the other party report the accident to the police and give you the police reference number?'
    If they didn't then why did Hastings accept the claim.
    If the other party did report it to the police then how come the police never contacted you, after all you seemed, allegedly, to have scarpered.
    If the other party did give Hastings a police reference number, did Hastings check it's validity with the police?
    Your need to make out, in writing with Hastings, that they were in the wrong in the way the handled the matter and the extra premium they levied (even if they since retracted it) and that's why you want compensation.
    It's worth an email to them at least.
     
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  11. The 14 days clock is ticking, fingers crossed.:upyeah:
     
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  12. I was a little bit lippy to him/them and said they were cheating:blush:,so i think it will be a speeded up postal service:(
    The plus side is that i managed to walk away from a previous one 6/7 years ago:):upyeah:
     
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  13. Given that most of us speed every single day and we only get caught 1 in a 1000 times.... you have to just grin and think 999 I got away with it.
     
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  14. No Police report, just a claim from a firm of Solicitors. Hastings didn't even check with Aviva until I told them that no client of theirs has reported an accident.
    Really suspicious that the solicitor making the claim just wants to forget about it now..... It was Hastings fraud department that contacted me yesterday.... not claims!

    Fully understand each and every claim being investigated, but surely after some very basic checks?
     
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  15. a tsetse fly
     
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  16. Feeling like you've hit the wall and you can't summon the energy to pull yourself up.
     
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  17. C'est la vie:upyeah:
     
  18. Bad luck, but you’re right giving the lip should put you to the front of the queue!
    ;)
     
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  19. I would have assumed this was some sort of scam from the get go.
    I get the occasional text stating I need to pay more tax from ‘HMRC’ and I am supplied with a link for my convenience.
    My elderly mother gets calls regularly from, of late, ‘BT’ insisting her internet will be disconnected if she doesn’t pay her bill. It’s ok at the moment and I’ve told how to react to the idiots, but she’s not getting any younger and I fear she will fall for their trap.
     
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  20. It's a irritation,but i can live with it:upyeah:just won't be as helpful to the police in the future.No more driving unmarked cars for them and chasing down patrol offices on the M25 in my car:upyeah:
     
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