Notifications

Discussion in 'Forum How To's - create an Avatar/Event/Group etc?' started by Ducbird, Jun 19, 2021.

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  1. We are aware that a few of you, me included aren’t receiving private messages notifications via email.
    It is being looked into
    @El Toro @Rob
     
    #1 Ducbird, Jun 19, 2021
    • Like Like x 2
  2. It would seem there is a software issue and recognition of Hotmail email addresses. BT addresses are also affected.

    I’m not sure what, if anything, can be done but the techs are looking into it for me.
     
    #2 El Toro, Jun 19, 2021
    • Like Like x 1
  3. I was just about to congratulate you folk on fine work there as no more deleting unwanted email warnings.:)
     
    #3 XH558, Jun 19, 2021
  4. #4 Ducbird, Jun 25, 2021
  5. Does that mean above ^^^^^^^^^^^^^^^^^all fixed now Viv,:thinkingface:
     
    #5 XH558, Jun 25, 2021
  6. No
     
    #6 Ducbird, Jun 25, 2021
  7. Typical British workers.;)
     
    #7 XH558, Jun 25, 2021
  8. It’s a BT and/or Hotmail software issue
     
    #8 El Toro, Jun 25, 2021
  9. I'm on BT as you well know so the messages are not coming through, but that's ok by me.:upyeah::upyeah::upyeah:
     
    #9 XH558, Jun 25, 2021
  10. I am with Sky and I don't receive anything.
     
    #10 Red998, Jun 26, 2021
    • Agree Agree x 1
  11. If its only effecting certain email providers then it sounds like an authentication/DMARC issue rather than being software related. I've used mail-tester.com to assess and troubleshoot deliverability issues in the past.
     
    #11 Bumpkin, Jun 26, 2021
  12. @Rob ?
     
    #12 El Toro, Jun 26, 2021
  13. +1 on this please, not getting emails either.
    Thanks.
     
    #13 WAH900ss, Jul 6, 2021
  14. It also seems weird that my poll on face masks has gone tits up as well. Hmmm… :thinkingface:
     
    #14 Mary Hinge, Jul 6, 2021
  15. #15 El Toro, Jul 6, 2021
  16. Don't fix .........Keep it as is please.:)
     
    #16 XH558, Jul 6, 2021
  17. My 996 owning friend tried to sign up last night. He hasn't recieved a confirmation/authentication email. I'm well aware of Microsoft email being very strict on delivery of email that even has the slightest whiff of not being legit. He's on Office365.

    It probably works for some users but not others. Probably Office365, Hotmail, Yahoo and BT email addresses are having email from the site rejected by default.

    If this is the case there may well be mechanisms within your online settings for you email account to white-list (pre approve) certain email addresses.
     
    #17 Bumpkin, Jul 7, 2021
  18. There are no outstanding applications.......awaiting confirmation or not. Has he had his email?
     
    #18 El Toro, Jul 7, 2021
  19. Not as of this morning. Will ask him again and, if he's OK with it, PM you his email address so you can see if he's on the system.
     
    #19 Bumpkin, Jul 7, 2021
  20. Either his emails address or his chosen username :)
     
    #20 El Toro, Jul 7, 2021
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