My brother has been preparing his 848 ready for the new season and his readiator has a leak from the top left side. I have done a search on Google and in the US there are literally dozens who have had theirs replaced even if out of warranty as Ducati have acknowledged there was a problem. I am fairly sure I have read that this is the case in the Uk as well but cannot find many threads when doing a search. Has many of you had this problem and did Ducati Uk sort it ? As usual our local dealer has never heard of a leaking radiator problem !!
I had this problem on my 1098s. It was 4 years old when the weld broke (from exactly the same place as your brothers). Ducati replaced it free of charge. Some people are on their 3rd rad now so it's a VERY common problem. If your local dealer won't do it, kick up a fuss with Ducati UK, it's a known fault and they changed the design spec on later bikes.
As Kenoir says, very common indeed and routinely replaced by dealers even outside warranty as it's such a known issue. Get your dealer to talk to a decent one!
Yeah the replacement rad they will supply has a different bracket arrangement. There was quite a few posts on Ducatisti if I remember correctly where people had them replaced out of warranty as a gesture of good will. Oh yeah....all that info has been sent to the great Ducatisti grave yard in the sky.... Anth
Thanks guys. I knew that I had read something about the issue. Local dealer 'claims' they have never heard of the problem, no surprise with them mind ! A call to Ducati Glasgow confirmed that they have changed quite a few of them and they offered to contact Ducati to see what they could do. Just shows from one dealer to another how different they can be.
I've never had any warranty calls to Ducati Glasgow, but their parts department is really helpful and hold quite a good stock of DP and stock parts. Anth
Yep this is all true. On my first 848 which was an 08 reg I also had this issue. The rad and associated bracket was replaced no probs by my local dealer...at no cost to me. The replacements were different part numbers and I didn't experience any other subsequent probs with it. Apparently, or at least as far as I can remember, the were no reports of this with later models and not with the evo model either. My evo certainly shows no signs of this (touch wood).
Great service from Ducati Glasgow. They took his reg and chassis number then contacted him within an hour to say that they had authorisation from Ducati and a replacement radiator had been ordered.
Did they quote the Data Protection Act at you They did to me when I called them about the history of a bike they were selling...
A lot of dealers - car or bike - do that now. They'll refuse for example to print out the service history from their computer system as it contains the personal details of previous owners. Of course a good dealer should find a way of conveying the data in some other form: I had one fax me the info (on a car I was buying privately) with the personal details blacked out.
