'Secret Fixes'

Stu,

This issue of business practice has already been covered in a previous thread (here) - you'll find pretty much every manufacturer does this for items that are not a full on recall. This is especially the case for such subjective issues like NVH. You've got a lot of people to be miffed at :wink:

Those are the main 2 that come off the top of my head. Also radiator replacements due to a batch with collapsing internals, and various ECU updates that get applied at service time.

 

I have just booked in for the replacement Dash because of the fault where other lights flash when indicators are flashing.

Also being done are the shims for forks, Ducati dealer bulletin 844, to cure the knocking noise from the front end.

My trip selection switch on the left hand switchgear is playing up, so they will do that as well. All common niggles that Ducati do under warranty

 

My biggest complaint has been the rear brake issue and mine has been fitted with the upgrade and is now back to being non-existant. The front brake is amazing, so all is not bad. Riders are looking at sorting the rear brake out for me.

To me the problems I have had are just niggles, and they are getting put right, but I do understand some have had worse problems and some faults have taken a long time to get sorted, I just love the bike. Anyone asking me before buying I would say to just do it and enjoy a wonderful bike

 

Mine is coming up to its 2nd birthday next month and I haven't taken out the extra warranty. I only have 2 niggles to speak of. The rear brake is obviously one but I have decided to accept that. The other is the dash which is always misting up and the neutral light is half on all the time. Anyone had similar thing and if you were me would you be worried.

 

I've got the rear brake to fix, but I keep bleeding it myself every 1000 miles or so there's a trick to getting the caliper off and high up to let the air rise up :wink: still waiting for the fix that'll happen at the next service. Also get the clunking from the forks that's actually more of an issue than the rear brake, without earplug's it's actually quite noticeable.

Mines had a front cylinder head as someone above, oil leak it's been back twice for that even had new cams front and rear while it was in???

Left hand switch gear plays up every now and again but I haven't reported that yet.

Finally an old point I raised on Ducatisti and Ducati.ms was how much wear there is on the l/hand grip on the heated grips, my bike has done 8.5K now but was noticeable for some time, probably circa 6K, quite a few people reported similar issues but I only think one person managed to have them replaced under warranty as Ducati pulled that as wear and tear

 

Well, I don't know if I'm that "one person", but I have had my heated grips replaced. Seriously, unlike the seats which I have been waiting months for, I have actually had the heated grips and keyless filler cap replaced, all under warranty.

The new grips are completely different, much thicker, and if anything prevent some of the heat coming through. On the old grips, 'max' was too hot on all but the coldest days, whereas now it is acceptable. Possibly not a "good" thing on heated grips, however it is good that they look like they will last.

 

As you haven't taken out the extended warranty make sure you log the dash problem with your dealer and make sure he logs it with Ducati, as this is a known issue Ducati should replace FOC in the event of a failure as the defect was registered during the warranty period, I have similar issue with dash and with the level of technology on the Mutli thought it prudent to invest in the extended warranty. The rear brake has had the upgrade and I've done about 6k since then it don't get used much but travel is getting longer, will get checked when it goes in for its 2yr service next month.

 

Oh another which rears it's head occassionally it the clunkiness of the gears, had a few false neutrals last time out usually on the downshifts between 4-3-2

 

To be honest guys, these "problems" are pretty thin when you consider what an advanced machine ( in my eyes anyway) the MTS 1200 is - have you seen the moans on UKGSER !! Ride and Enjoy !!

 

A little known issue was the delivery of red bikes.
If you have a really good dealer he will change your poor red colour for the best white, but only on request . :biggrin::biggrin::biggrin:

 

have you seen the moans on UKGSER !! Ride and Enjoy !! ..........

your correct there mate , i had a 1200 gs couldnt get to grips with it at all , it was constantly having issues mainly electrical , it was only 16 months old , the dealers brainwash the owners "bmw service this , bmw recovery that " blah blah ,soon got rid of it .
With anything that has a lot of electrical stuff and the multi being a new model out there are always issues ,but the bike rides and goes so well you can live with them .

 

I had my left hand grip replaced under warranty too, no signs of excessive wear on the new one but it looks exactly the same as the original. My dash lights are also playing up but I am loathe to replace it due to the service notifications and the fact that I'm not sure the new one would not suffer the same problem. Has anyone with a new dash had the problem recurr?

Paul

 

I've got the bike in for the rear brake (non existent) and LH switch which stops working in the rain. I've also had "red switch not released" a fair few times and the bike cut out on several occasions so I mentioned it and they said they might change that switch as well.

The wear on my heated grips is also pretty bad, I'll have a go and see if I can get these changed as well.

 

alternator (generator in ducati speak) went at 8k miles, symptoms was that heated grips would not work properly, sluggish starting, poor idling, got progressevly worse, putting on battery tender every night worked for the following day.

bugs