The one thing that still worries me about the multi is something going wrong after the warranty expires, wether its standard 2 years or even extended 3. I personally couldnt get a ducati extended warranty as I wasnt the origanl buyer and missed the 18 month window :frown: I appreicate that things will go wrong in time and to be honest I dont mind paying for most, but its things like DES fault and front head leaking coolant, big expensive jobs that Ducati are aware of but for us as a customer could happen at any time....... so are you just lucky if it goes with in your warrant I think what i'm asking is do you think we will have some sort of case against Ducati for a contribution towards cost if you have one of the 'common big jobs' go on you after your warranty has expired ?
Mmm I am in the same boat, and am asking myself the same thing....again I assume, if it can be proved that it was a manufacturing defect and thus not fit for purpose that one will have a claim. Eg leaking cylinder head....not head gasket as that could be ware and tare... Proving it will be the difficulty and I assume will need quite a few threatening letters to ceo's and the like!
I am not a lawyer but I believe that the Sale of Goods Act says that an item must be fit for purpose and last a 'reasonable' time and it is the responsibility of the trader who sold you the item to make good so it would not be Ducati in the first instance who would be responsible. I hope it never happens but the first port of call would be the dealer and I guess that the response from the dealer would then determine the next step. In the event that the dealer was unreasonable then one course of action could be the Small Claims Court with an independent engineers report, but only after making every attempt to resolve the issue by negotiation.
If there is a history of a particular fault then I would have thought you would have a claim (radiator/DES) but it must get to point where it comes under the heading of fare wear and tare. As johnv says you do have the protection of the sale of goods act.
I think Ducati will consider out of Warranty claims for the sort of issues being referred to here dependent on the individual circumstances / merits of each case - I've certainly read of some instances of Ducati doing the decent thing and replacing faulty parts after Warranty expiry. This is certainly something that's crossed my mind from time to time......even though I have the extended Warranty until Jun2013, as I've been unable to ride my bike for at least half the time I've had it, it's still only got 8400 miles on the clock so every possibility that the bike could have 'sub-standard' parts on it that simply have not had enough use to fail yet...........early 2010 bike
Ducati replaced my broken sub-frame last year, free of charge on my 749s. That was on a 2004 bike! I was aware the failure of the sub-frame is fairly common issue, but I didn't have to resort to any legal shenanigans to get this done, in fact they agreed to replace it free of charge straight away. Hope that gives you some confidence in Ducati.
Thanks for the replys and yes that has given me a bit of hope if something was to go wrong after my warranty expires
You are perfectly correct! Were all fretting like old women! I tell you what ....why don't we start a Ducati mutley charity and make an extended warranty fund ourselves....every owner contributes a nominal sum each month that covers you for cost of parts! Then we can all just ride and stop worrying!
Andy....do you have any banking experience? If yes...no job...we can't trust you! If no, then the job is yours!
