Sadly no. They are a very new garage. I have a great standing with Moto Rapido, having dealt and bought a bike off them previously. They have been my go to garage for a fair few years. But I wouldn't want to take the mic with them.
It's pretty common for the fuel gauge to take a few miles (sometimes 10+) for the bars and range to demonstrate it is full. Never caused me an issue as I always keep an eye on the trip and also the miles left that is pretty accurate. I remember seeing some posts a long time ago from some Multi owners who got over 20 litres in. I've never been that brave 19 is about as far as I've pushed it. I use Fuelly and know my bike does a real 37-43mpg. A bit thirstier than the 2013's that get another 7 or 8 mpg from my experience. I wish I could get 200 miles from a tank.
Never had a problem wit fuel gauge. A couple of things. You said it was showing 14 miles yet you only put in 16.5 litres. That 14 miles is roughly 1.5 litres, so you still had Room for a couple more litres. From empty I can put close on 20 litres I mine without an issue. If you fill the bike up while sat astride it (or on centre stand), you should be able to brim it without a problem. On the side stand it's not so easy. I would be checking the range & level display with the trip meter before blaming the fuel sensor. It may be that, but might not be too :wink:
Well, me being me I'd simply ask the question and find out. You don't ask you don't get and non of us know the answer of that for you I'm afraid. firstly though as others have said check the other factors did you fill it up on the side stand? if yes then don't, sit on the bike with side stand down but keep it upright between your legs and brim the tank, even give it a little wiggle before your sure its brimmed. Then close cap before dropping back on its stand unless you want to clean the tank with petrol secondly it's not uncommon on many bikes for the fuel sensors to take a few miles to right themselves , 5-10 sometimes on my KTM RC8 and during that time it continued to count down the remaining amount of mileage it assumed I had before breakdown. again, if you've done both of the above then it 'could be' a fuel sensor thing and if you have all of your facts straight calling a ducati dealer in a friendly/polite manner to start with and ask about having it replaced FOC is down to you. of you don't get anywhere with one then try another, if both fail then my move from there would be a carefully worded letter/email to Ducati UK. Following that it'd all depend on how I felt on the day and if my soap box was at hand
I have always filled my bikes up stood up with them between my legs. Nothing changed in terms of filling up so the past 20 odd times I've filled up haven't been an issue. You are correct, going through my receipts, the litres don't add up. I put in an extra £3 yesterday which was 2.2 litres. I had done 18 miles between the initial fill up and that top up. This morning, the fuel range/bars are no more accurate that yesterday. I think at this point in the game, carry on as normal as my tank will normally last until Friday night. I have to run my girlfriend and I down to London on it so I will need to fill up again. I guess let's see if it follows the fuel down to near empty as usual and then comes back up with a fresh tank. I'm a bit miffed as I've spent £11,000 on a motorbike and it shouldn't really have such silly little problems and I'm in fear that I will have to dish out to fix it... When most consumable parts have not even been replaced from factory! All a laugh saying "bah, just look at trip meter, ignore it"... That's not the point.
Never stuck more than 16l in mine even when its showing 1 bar. Reckon it does have a. 200 mile tank range if I pushed it (pun intended)
On average, I do 110-120 miles a week commuting, not a lot. But buh... That is normally 17.9 litres. This is an average over 14 recorded fuel stops for commuting.
Thats only 30 mpg! Your journey must be very stop/start or you have a fuel leak. I get over 50mpg; sometimes 55mpg, on a weekend ride on mixed roads around Wales. It is a 2013 bike but wouldn't have expected such low mileage on yours.
My commute isn't doing any favors, it's 3 miles of stop start traffic, then 7 miles of motorway. I'm being lazy and such small miles doesn't let the bike heat up properly. It's killing it and I should know better. I'm going to London 2 up with panniers on Sat. Let's see what I get then. As it's mostly motorway and at civilised speeds with the misses on the back lol.
I have got 20.5 ltrs into the tank on occasions- the display was showing 2 miles left by that stage. I have also got over 200 miles out of a tankful, taking it very steady. When filling the tank up (on the centrestand), I first brim it, then shake it gently to get the bubbles out, then brim it again and close the cap. Sometimes the fuel gauge keeps showing full for all the first 50 miles, then it suddenly drops three or four bars over the course of the next 10 miles.
I've had similar to that before, showing full for a good 20/30 miles then dropping a few bars quickly.
Welcome to the new world of ducati with all the electronic gizmos.Seriously id be pissed to after spending that on a new generation duke.Do you get this with new BMW/KTM or Hondas or is this the usual bollox electrics from Duke factory. One of the biggest things putting me off any new bikes is all this extra electronic tat that is just more things to go wrong. Be nice if Ducati offered a mutli for cheaper price with no new electronic aids.If they binned the TC Electronic suspension and other crap like fuel meter and keyless stuff id actually consider buying one.Not like you get much choice now as all the other manufacturers are going for it with gizmos as well. Hope you get it fixed pronto without to much hassle.
That's all normal - judging by my bike (2011 Pikes peak) .... Firstly, if you leave the ignition on while filling up (very easily done with the keyless ignition) , the computer gets all upset and out of sorts. When I do that, the fuel readout starts to indicate full, then goes to 50%, then goes to 2 bars (reserve) and that's all within 5 Kms of leaving the petrol station. It starts to calm down when the actual fuel level gets to around 50% - or 10 liters. Then the readouts and range start to make sense. If you remember to turn off the ignition when filling, this codology is much less prevalent. It all comes back to a faulty fuel sensor sending gobbledegook to the CPU ... Like many of the guys said above, zero Trip 1 when you fill up and consider 250 Kms time to fill again. Cheers
It seems Ducati more or less have a monopoly on bolixed up electronics - as long as it is low-tech and simple stuff .... I mean, an electronic fuel gauge and sender or a motor to an exhaust valve - thats not exactly high-tech is it? .... And the Ducati ones simply don't work and cause problems .... The serious / high-tech electronics on the other hand, like Electronic Suspension Adjustment and changeable riding modes work fine ... who can figure that? The bottom line is that it doesn't dump you on your arse in the middle of nowhere .... it just irritates the hell out of you if you look at the gauges ... I suppose we'll just have to put that in the category of 'çharacter' .... hehehehe
Lol. one thing though, the throttle valve issue is not the electronics failing, it's the mechanical valve getting stuck
I just did a 3,700Km trip in the Andes on my 2011 Pikes Peak ... and I found that when the fuel sensor wasn't giving problems, which was only about 30% of the time (!) - I averaged 14.4 Kilometers per liter ... or in english terms, 40.67 mpg. What was interesting though was once I reached about 160 Kms, the light would come on, and I'd have two bars left - indicating a range remaining of about 50Kms ... and indeed the range display (when it was working) would also say exactly that ... Implication - total range to empty about 210/220 Kms, IF you accept the fuel gauge and range readouts. However, for example when I filled up on one leg of the trip having done 222 Kms., my 20 liter tank only took 15.8 litres, so I actually still had 4.2 liters in the tank - enough for a further 55 Kilometers, giving an actual range of about 275 / 280 Kms total (About 175 mles). This was the case with every fill up on the trip. It seems Ducati have built in a 'safety margin' of about 50 Kms for our benefit.
Good point John (unless the actuator motor is actually the problem) .... I was focussing on yet another error message on the panel, accompanied by the orange engine warning light.