According to Ducati Wolverhampton its the gear sensor that's at fault and that's what being replaced....having first contacted there yes/no man (we can replace under warranty) they have had other reported issues with this happening. Should of exchanged my bike for a new one while visiting the factory.
After waiting weeks for my bike it's finally back! It was delivered back to my house when I was at work, so started her up........and as soon as I turn her on in neutral the gear indicator is in 2nd!!! So I rung the garage and they said it was fine when it left! Also they haven't even touched a couple of other things I asked them to look at, I'm not a fussy or pushy customer so have always been calm, But I have now missed a couple of weekends away, all the good weather and it leaves me with a bike that is still not right! This is my first Ducati, My first from Riders .....so now this is my last ever Ducati and my last ever bike from Riders, I'm not getting shitty about it as it's only a bike! So I'm off to trade this in and get something different! I loved riding the Multistrada as it was a weapon! But unfortunately it does need to work and be reliable, when I went across France this summer everyone was laughing at me that it was going to breakdown at some point.....and it did! Since I brought it last September 2013 it has been in 7 times for heated grips, new clocks etc etc etc The service has been shite..... They even told me when I picked the bike up to make sure you use genuine Ducati accesories if I was to put anything on it as Ducati doesn't like other aftermarket things! Are you paying for them I said! That just got a blank look! I don't want to hark on about it costing 17k or that I've had loads of bikes over 26 years of biking! But I have been riding for years and had loads of bikes, some have gone wrong, some haven't ! Service to me is key! And this has been the worst experience of all!
My bike is into Riders tomorrow for the replacement fork leg bottom. It's the last time they'll ever touch any bike of mine.
Did they replace the gear position sensor? It will be a £69.76+vat item on the bill. Sorry you've had such shit service.
It's all warranty work, so no charge! Thankfully, otherwise I would have gone mad!!! It's just having the bike off the road for weeks gets a bit draining!
Sorry...you did say that already, I just missed it. Did they say they changed the gear position sensor? It's just that I've purchased one (waiting on delivery) and was hoping once fitted it would cure the problem. They don't have any adjustment, just fit it....I think (hope). Otherwise that's £70 wasted.... What else could it be? Whatever in the gearbox that interacts with the sensor to give it information....I've read the whole section and it's a cure for insomnia and still no further understanding on how it works.
I've no idea if they changed the sensor, apparently they put new clocks on...again..but this didn't seem to do any good, maybe it is a rear sensor, is yours running rough as well, especially in 1st and 2nd, for me it was a nightmare as it happened in the alps, it needed loads of clutch to get a smooth ride
Yep it's shit down low...surges especially when driving in Neutral!!:Rage: On my way out I have to pass a rider training centre in 1st/2nd or Neutral....I'm waiting for them to invite me in for lessons.
Sigh. We've suspected for a long time that a Motorbike was too harsh an environment for complex electronics. I think we're being proved right. It's all well and good when everything's new but add in a few years worth of sh1tty weather, vibration and heat and things are starting to go pear-shaped :-(
I bought my Multi from Riders. They are a bunch of monkeys. I would avoid like the plague and go through a reputable Ducati garage.
Can I ask, which Riders? Reason is I did too but from Riders in Cardiff. In fairness, they've been very good with me and up until this failure I've had no problems with them. Craig in the service department and Steve in sales have always gone out of their way to help. It's just been my experience with the local branch. From the sound of it, your experiences have been different!
Ah, I can't speak for them though they are the ones who've completed the work on my bike as the Cardiff workshop is a bit short staffed and swamped with work. I've been dealing with Billy at Bridgewater and he's been very good at giving me updates and stuff. And they got the bike back to me in time for my trip tomorrow, so, so far, so good.
Finally the gear sensor has arrived part number 55241512C. It took Pro-Twins 9 days to get me one :Banghead: And a at cost of £88.44 with the VAT and carriage. Will be fitting today. Pics to follow with an edit. Note: You need a special socket set or an Fuel injector type socket, as the sensor is effectively a bolt with a wire coming out of the top. We used a GEARRatchet by Vortex sourced from Halfords. You need to disconnect the sensor under the riders seat and cut the cable tie under the side panel, to get the wire/connector down to the sensor. By passing the socket over the wire and then the wrench so that it hangs in front of the swinging arm. Then undo from under the bike. Not easy and almost certainly very difficult if not impossible with most other socket sets. Operating the sensor out in the air - total travel on the nipple is 6mm.:Bookworm: Fully extended is First Gear, 2-3mm depressed is Neutral with the remaining 3mm of travel gives gears 2,3,4 and 5. Fully depressed is 6th gear.octor: There is a tiny amount of wear, almost a polish on the old sensor nipple. Given that 3mm of travel is required for a 1-Neutral indication change this is not the cause of the miss-indication issue. IMHO either the old switch is breaking down with heat (as the fault only occurs when the engine is warm) or the other part is worn (I really hope not). 12Nm of torque to put it back in, with a little oil on the o-ring. Static test...all ok. Next a test ride.:Nailbiting:
