Ducati Amazing Customer Service

Discussion in 'Ducati General Discussion' started by Baldyboy, Nov 6, 2014.

  1. Don't know what's going on but the customer service I'm receiving from a variety of businesses in respect of my bike has been incredible . The biggest surprise though has been ducati. I emailed them today at 16.00 to confirm the history of my latest Italian, at 17.30 I got a call from Theresa in Italy confirming everything with me, then she proceeded to tell me what a beautiful ducati I own, asked me about my others , laughed about my fuglystrada ( not so beautiful) and told me the history.
    Amazing customer service amazing brand.
     
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  2. Yeah, just wait till you want them to pay for something that's not been fit for purpose.
     
  3. Beauty of riding classics everything is years old already and I guarantee having owned numerous new triumphs and jap bikes they are no better nor worse.
     
  4. Still nice to get a bit of tickle with ya slap though isnt it?
     
  5. I was referring to the Mutley - hardly old. I assure you the paintwork and corrosion on the 10 year old Honda I traded in for it was in better condition than the 3 year old Mutley I just palmed off.

    It was lovely when it was working, but in the end I was glad to see the back of it.
     
  6. I see and my fugly is a 2005 a/c 1000 s ds with no paint on the engine as it's all blistered corrosion all over the alloy and every time I spank it I grin like a bonobo monkey
     
  7. am I weird but I love the look of the fugly?
     
  8. Nope not weird. One of the most under rated ducs ever
     
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