Surely if there was no resistance the heated grips would blow up the battery, presenting it with a dead short! I think you mean infinite resistance. I know they are just words, but depending how you use them and where they have a very different meaning. They can start wars.
Aircon, thanks for clarifying, I did mean infinite resistance. Although the electronic bits between the battery and the grips would melt first, before the battery went .
Well I'm not messing with it, I've phoned Andy at DMC moto in Preston. he said he will order me a new set in and fit them under warranty. If it's like all the other bits I'm waiting for I should have it done by next summer.
Seem to have a similar problem bike brand new first outing today grips are not working battery looks good. Really very poor for a £17 k bike hope things improve. Not going to mess about with them will book it in to have it sorted, the electrics to complicated for me if its not got a fuse.
This is a known problem, if one goes "Open Circuit" then they both shut down. A new pair (under Warranty) is the answer. Ducati really do need better QC on the supplier of these heated grips.