Hi, Im new here, had my 1198s delivered yesterday the bike came from a car dealership south of London, it had 200 miles on the clock. Sales man says the guy didn't like it, traded it against a car and it's sat there ever since. Soooo I had it delivered to Scotland. Bike was basically as described, fitted termignoni slip ons to it, filled it with fresh fuel and took it for its first spin. Bike ran perfectly, never skipped a beat.i did 150 miles on it round the twisty Scottish Countryside. Loved it.So different from my Daytona 675. So much torque. Took it out this morning for a quick spin, was running perfect until it jerked violently at about 30mph, I pulled over And the bike had cut out. I tried restarting it but no such luck. I wasn't far from my mates so I pushed it there. On closer inspection, I can almost see the top cylinder belt all mashed up through the vent in the side of the cover. I haven't had the cover off yet so can't confirm. Bike is loaded in the van ready for the dealers tomorrow. The engine still turned over when I tried the starter without any piston smacking valve sound :/ Any one else heard of a belt failure with only 370 miles on the clock? Bike is 2years old next month so obviously wouldn't have had its belts inspected even if it hadn't just been stored away. I hope Ducati will cover this. Only got to enjoy for 1 day Lucky I've still got the triumph to play about on for now ay!
No....but I've heard stories of belts going brittle around the pulley's when they don't get used.... Though I thought it was just stories.....evidently that might not be the case.
Maybe I will take a basket of muffins in with the bike, get the dealers on side haha. I thought the belts had Kevlar in them, would have thought they would have a longer life but as you say, doesn't look that way :/
I know what your saying and I'm so up for blaming everyone but It was as described and I bought it unseen. Even if I had seen/rode it, I'd have bought it tho
Ducati will pay for it, if you play your cards right. Citroen Uk have just paid my dealership 2K to repair my 2008 Grand Picasso with 48,0000 miles on the clock after a turbo failure. Just don't take sorry sir for an answer, just keep going higher up the chain of command, speak to consumer advice mention the likes of watchdog etc. to them. It pays to be persistent.
I dont mean going in with all guns blazing its no ones fault as such. 2 year old bike with those miles and Im sure Ducati should sort it out.
Problem is, the bike was ridden for 200 miles then parked up in a show room for almost 2 years. It never got it's first year service :/ I'm hoping Ducati see the bigger picture.
I would suggest reading the small print on any agreement you made at the point of sale, buying it unseen is different from buying it sold as seen. The seller, deing a motor dealership, has a higher standard of responsibility compared to a private seller. You must have a good case under the sale of goods act given that the bike was only two years old and clearly the fault existed at the point of sale as a direct consequence of not following the Ducati service schedule prior to your purchase. Note it was the dealer that sold you the bike and not Ducati therefore it is the dealer who is responsible for righting any wrong. The dealer should accept responsibility and put it right unless it was specifically sold without any waranty and at an appropriate price. Consult a lawyer if they refuse to accept responsibility. This is my personal, non expert, opinion.
The key point is that a fault existed at the point of sale, the failure was a development and consequence of that fault, and the delership therefore is responsible under the Sale of Goods Act.
Also any dealer who takes it upon themselves to sell a Ducati as a 2nd hand motorbike should take the responsibilities that come with that, they should of researched servicing levels and known that belts 'could' need changing. If the bike is 2 years old thy needed changing, if it's less than 2 years old and the belts have gon I'd suggest it's a fault of the belts as they've not last as spec. Im sure you'll be fine bud but it's a bummer all the same
Sorry for your troubles, but turning it over once you had established that one of the belts was shredded was a pretty daft thing to do :frown:
Hi, that is really bad luck and like you, I have been told the belts have kevlar and should easily go past 2 years. If you are lucky Ducati will do the decent thing as while it didnt have its first year service it still is in warranty. Possibly more importantly though, did the car dealership offer any sort of warranty or even better, maybe their ad said it was still covered by the factory warranty? If so then you should be in the clear as either Ducati repair it, the garage pay for repairs or you ask the garage for your money back for misleading you with the wording of their ad. Good luck and let us know.
Not strictly true.....Ducati have an obligation to produce goods of a merchantable quality, as such the life expectancy of a 1098 is greater than 2 years, the issue he may have will arise around the service that was missed.....that could be used as Ducati's get out. Citroen Uk paid for my new turbo and repairs on the 2008 Picasso (nearly 4 years old covered by a three year warranty) I mentioned earlier, NOT the Evans Halshaw dealership....But I did have a full dealership service history.
+1 What Johnv Said, You could also try the not fit for purpose card. Take advice from Consumer Direct: Consumer rights when buying goods and services : Directgov - Government, citizens and rights Keep copies of everything write down everything the dealer says with names times and dates. Good Luck
