Surely it’s the mileage intervals and if you haven’t managed that then it gets serviced once a year? (i.e 7.5k 15k etc etc...) I too have no idea though as I’ve just hit 11k since last November and i'll be seeing those twats at Ducati for the second time in 4 months soon.
not strictly true if you do 20k miles in the year after the running service youre going to miss the next service interval by some distance they dont expect you to do more than a couple of hundred miles a year on those fancy dan bikes like the 959/1299 though
Sorry, yes I should've have added the mileage part, but I'll hold my hands up and admit I won't be doing that sort of mileage on it. My 959 is sold now anyway and just waiting for the new one to arrive!
One year from date it was first registered,not 12 months from date of first service,@nelly will confirm.
Agreed. It's pretty clear in the service manual. You end up servicing the bike twice in the first year.... If you want to make sure the bike holds as much value as possible. Lots of people don't though... which means dealers will hammer you on trade-in..... and then tell the next buyer that it doesn't really matter.... Imagine that?!?!
Ducati UK at Silverstone done the 600 mile service on my bike and wrote that next service was due 12 months after the 600 mile service. Obviously mileage overrides time.
It states 3 service coupons to validate your 24 month warranty 1 @ 620 miles 2 @ 12 months 3 @ 24 months Obviously mileage dependant If you service the bike 12 months after the 620 mile run in service you will not get 3 services in within the 24 months. Also note the unauthorised section as this is also a can of worms. Ducati guarantees all its bikes for a period of 24 months from registration, with unlimited mileage Three service coupons must be used to ensure continued validity of the conventional warranty Ducati offers consumers: at 1,000 km (or six months), 12,000 km (or 12 months) and 24,000 km (or 24 months), to be performed by any official Ducati workshop. In the case of the Hypermotard, Hypermotard SP and Hyperstrada bikes, starting with model year 2013, service coupons are for 1,000 km (or six months), 15,000 km (or 12 months) and 30,000 km (or 24 months). The warranty will be forfeited if the bike is repaired or overhauled by an unauthorised workshop, or if non-original parts are used; the warranty does not cover damage resulting from accidents, overloading and improper or negligent use, and does not apply to motorcycles used in sporting competitions of any type; motorcycles which are rented out are particularly subject to wear and damage as use and maintenance may not always be performed in accordance with the instructions in the Service Booklet. The warranty is international, and is therefore also valid outside the country where the bike was purchased; it is transferred to the new owner if the bike is sold, and includes roadside assistance and Ducati Card Assistance medical insurance. Detailed information may be found in the Service Booklet supplied with the bike. Please note that the above general conditions of warranty offered by Ducati do not in any way compromise the mandatory rights of the physical person identified as the "consumer" under his or her own national legislation. The conventional warranty offered by Ducati therefore adds to and does not replace the warranty provided under the applicable legislation.
Since there doesn't appear to be an extended warranty option then surely the 24 month service is a bit of a mute point anyway aside from resale value? Ducati don't appear to be keen on goodwill outside of warranty from what I read. (I'll easily hit my third service well within the 24 month period so not an issue in my case)
Exactly what I was thinking after I got stung with a £306 bill for the 12 month service plus brake and clutch fluid change. The fluid change was a joke because they said that it was full of water as it was dark, despite this being a known problem and the brakes still feeling strong, and that if I changed it myself they wouldn't honour any warranty claims related to the system. For what should've been essentially just an oil change and check over so I won't be going back to Ducati for the next one as then the warranty will be finished anyway!
Water content of the brake/clutch fluid is routinely checked as part of every service or at least it is by my Ducati authorised workshop and you should be able to ask to see the result which should be noted on the paperwork. On your second topic, from the stocking of Motel 606 high temperature fluid in the parts department, I have changed the fluid in all my bikes myself without comment from the workshop even on the bikes that have been in warranty period. Guess it's just the difference between dealers. Andy
Yeah, I knew it was crap when they said they knew there was water in the reservoirs 'because the fluid is so dark'... I don't remember that being the definition of water being in the fluid. I can easily change the fluid but since they're the only dealership I have the option of going to I figured I'd prefer to have the warranty for the extra cost. Just got on my nerves that I knew they were bending me over because I don't have any other dealership options...
I was told the fluid going a bit dark was due to the routing of the pipes and the heat from the engine (due to these bikes running a bit hotter than some of the previous models). I changed the rear myself and then forgot about the ABS module so didn't do the front but then I read that the there's no special procedure and it can be changed as normal so will probably do the fronts when I change the pads. Rear has been fine since the change.
