I'm sure something is being lost in translation. Knock yourself out and continue to be frustrated until you sort it with the supplier.
Because, in my opinion, and I stress it is only my opinion only and not that of the forum, you are being a dick and not listening to advice aimed at helping you to resolve your situation. And quite frankly I am sick of people using the forum just to piss and moan when there are way more positives than negatives out there. If that offends you then I'm sorry. Or am I?
You do not understand what I did and do everything possible to get an answer from Duсati local and Ducati Italy?! And more - why does your forum exist if I can not ask for advice on it?
If you insist so, I can send you my correspondence with Italy, so that you understand that it's dick.
No, because I'm afraid to harm my importer, who really does everything in his possibility and not to solve this problem, to which Ducati Italy spits
Do me a favour - he took your money. He should sort it out!. Now do yourself a favour and pursue the dealer.
No, because I'm afraid to harm my importer, who really does everything in his possibility and not to solve this problem, to which Ducati Italy spits
