1200 DVT Dangerous Cut Out. Watch It!

Discussion in 'Multistrada' started by Rover, Sep 23, 2019.

  1. Ducati glasgow have been awesome. Aylesbury are the ones who dropped the ball. Honestly cant praise ducati glasgow highly enough. Ross and colin have been great. But this has put me off tbh. I went on a euro tour this year. Friends are doing it again next year. I've had to decline as I just lost all confidence in this bike. Gutted. I'm meant to be enjoying riding it.
     
  2. I was in a similar boat. I bought a 2015 Multistrada 1200 DVT to replace my 2009 GS (because I loved the GS but wanted cruise control and a bit more sportiness / Ducatiness). Had multiple problems and dropped the bike three times in a month (thought it was me, shot my confidence to pieces - I pride myself on being a competent rider and this was severely dented by damaging my bike - and caused us to abandon a Scotland trip). It turned out that there was a fault with the keyless unit and this was causing the bike to cut out as I pulled away (not me stalling after all...) and also the phantom power up/down situation which had plagued our 2019 TT trip.

    I was very unhappy as I'd sold my much-loved and 100% trusty GS for a white/red elephant... Long-story short, although my dealer was 100% happy to make the 2015 bike good and replace the faulty keyless unit and all relays, I ended up PX'ing my duff one for a 2017 Multistrada S DVT. The 2017 bike has been great, very inspiring to ride and hasn't missed a beat on tours... do I trust it though? I don't know in all honesty. I read so many threads on here about the MTS and its failings that I worry every time I ride it that it's going to be the day it decides to throw a seven. So far so good though, and I just did a 2500 mile tour of France / Spain / Andorra and the MTS gave me nothing but pleasure.

    You need to have the confidence in your bike or it'll ruin your trips. Consider whether you can rebuild the faith in it, and if not then don't miss out on trips... get rid and move on. Any bike from any manufacturer can be a lemon, so changing bike isn't a guaranteed fix, but so much of biking is in your head that having a bike you don't trust will not allow you to get out of motorcycling what you want. I was "done" with MTS but the grunt and the sportiness does get under your skin and I wasn't quite ready to let go of that... I'm glad I gave it another shot, but I do worry about the long-term. Perhaps it doesn't help to read the threads on here actually, as the nature of forums means that we hear mostly about the problems rather than the bikes that just get on with the job.

    Good luck dude.
     
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  3. Hi Fire3500
    I partially agree mainly with your last statement. More you read about issues, bigger you worries. In general, less you know, less you suffer in all matters.....until it happens to you.

    I am currently riding with the same feeling as you. Back enjoying it but still concerned. The difference now is that I know where the issue is. And this counts a lot, especially because I only learned and fixed the issue reading the others experience right here.

    Important sharing the satisfying experiences, yes! But the bad and unpleasant are the ones which make us going further. Again, in all matters in life.
     
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  4. Wise words. The bike is for me an escape from real-life... so I just want uninterrupted perfection and happiness please. :)
     
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  5. Owning a multi means always having some food and drink in a bad to hand and a fully charged phone ;)

    same can be said about an s1000r.....
     
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  6. Good to know. I almost bought the s1000r
     
  7. ... I'm glad I gave it another shot, but I do worry about the long-term. Perhaps it doesn't help to read the threads on here actually, as the nature of forums means that we hear mostly about the problems rather than the bikes that just get on with the job.

    Good luck dude.[/QUOTE]

    Agree, have a read of the GS forum.
     
    • Agree Agree x 1
  8. I've got the exact same thing happening on a 2015 DVT. Did you get to the bottom of it?

    Thanks
    Gordon
     
  9. Jesus

    did you ever get to the bottom of this? That’s not good
     
  10. Mine was sorted. New keyless module. No issues after that.
     
  11. Thanks Helmet! Other than the eye watering price no doubt, that's a relief.
     
  12. Replaced under warranty. Bike wasnt even run in. That's the scary part of this. A new bike with such a fault
     
  13. That's seriously scary! Sadly all manufacturers suffer similarly to some extent, their true ethos snd character comes out when these troubles manifest themselves. Still great bikes though!
     
  14. Hi all,
    I'm am not 100% convinced that I got to the bottom of it, that's why she's gone! Couldn't sell like this so was preparing myself for making a black hole in my pocket. Then a friend sent me an article from a magazine and we went through taking some conclusions. It says a lot of new multistradas have a faulty ground. It accumulates some current along the time and at some point the ECU shuts everything down. It made a lot of sense because every time I disconnected the battery, the bike run for few weeks with no problem. Then start playing every day until I disconnect again. Well, had a go, replacing the 2 coils which are the end of ground wiring. It run with no problem for over a month, then I sold it. It went with full history of its problems since new (new start switch, slave clutch cylinder blew, leaking front brake fluid, new active fancy keyless, blow radiator hose, etc, etc) The buyer wanted anyway, so my conscience was clean.
    I never had such a good bike in terms of torque, how it handles (not even sport bikes I had in the past handled like the Multi), presence on the road, anyway, a magnificent bike.... when it runs.
    It is very unfortunate when you lose confidence in your vehicle, very hard to recover, besides I am not in my 20s anymore, haven't got time to fix the thing, just wanted to ride.
    Again, a magnificent bike and I hope no one else have to pass for my disappointment with something that we all love so much.
     
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  15. I found a recall for the key, CR519. I'm now trying to find a dealer open to get it done!

    REPLACEMENT OF ACTIVE KEY
    31 July 2018
    Recall number: CR159


    Update date: 11 May 2020

    Recall Campaign status: Open

    Here's hoping, there wasn't much info about what the recall cures
     
  16. I had my key replaced under that recall a few months ago (16 plate 1200 Enduro) all good so far. Old key was constantly failing to start or switch on the bike, new key no issues though I've hardly been riding it of course.
     
  17. The active key I had replaced in 2017, just 2 months after getting the bike. It only causes the bike not recognizing the key, still can start with pin code or the passive key closer to the antenna.
    The issue I had had nothing to do with the active key. It was cutting the entire system down, electrics and engine during a ride. The last thing you want on a bike when overtaking lorries on fast lane.
     
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  18. Hello,
    I have excatly the same issues (complete cut off while driving and the keyless off/on when the bike is parked like in the videos of "rover" and yours) can you confirm that the issue is solved definitely with the change of the handsfree/keyless system? Very expensive issue.

    Thanks.
     
  19. take it to a dealer and get the faulty codes read.
     
  20. hello Fire3500, this was checked an no faults in the memory (the dealer dont know this issue) its exact the same behavior that the users describes in this thread.
     
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