I went into the gravel at Aragon in May wrecking my leathers. I thought I was covered for damage or replacement by my BeMoto track day policy. I would have been if: 1. I could produce the original clothing purchase receipt. 2. I could produce an incident report from the track day organisers. 3. Did I notify the organisers and could they describe the circumstances leading to the accident? 4. I could produce evidence of travel like booking confirmation or boarding passes. 5. I could produce a repairers estimate. 6. I could provide photographs of the damaged leathers. I managed 4 & 6. I would also add that the people who sell you the policies are very helpful and knowledgable. The people who handle claims are a different firm, who in my opinion have one simple objective, do everything they possibly can to frustrate you and make you give up. For the record, I won another claim after four months of arguing for curtailed travel due to family death. I have still not been paid though.
That's disappointing but thanks for posting Makes me wonder how difficult it would be making a claim when sustaining personal injury I have insurance for such circumstances also through Bemoto, I hope I never need it
Sadly a sign of the times. If this paperwork is to be needed at point of claim, it should be explicitly clear at point of sale.
Requirement 1 is clearly in the small print. 2-6 you learn the hard way...or take note of the above. I will still use BeMoto as there are not a lot of other options.
