Does the bike need to go to a Ducati dealer for servicing/repairs to remain under warranty? I would prefer to use my local bike garage if not.
There has been a lot of conversation about this topic so try the forum search function. If you read the small print, a dealer sevice is required to maintain the warranty. Others have also found maintaining a dealer service history has helped with out of warranty good will claims, myself included. There are a couple of very good independant specialists up your way. Andy
As long as they use genuine parts and do it to manufacture schedule the warranty should be valid but saying that Ducati would make it very hard to put in a claim
I expect the rules are the same as for cars, so yes your warranty would still apply, but I still think best to stick with a Ducati dealer with a new bike, especially with the problems that are likely on reliability. Build a relationship with the dealer.
The Block Exemption applied to car manufacturers doesn't cover the bike industry too, as i understand it. http://www.europarl.europa.eu/meetdocs/2009_2014/documents/peti/cm/785/785735/785735en.pdf Dealing with the dealers - White Dalton Motorcycle Solicitors
Think the only servicing outlets that will have direct access to the official Ducati software updates and fixed will be those affiliated dealers. Yes there will be good indy service options but if it was my bike and within the 2 year warranty period (as mine is) I'd say build a good relationship with your dealer and there's a better chance of "goodwill" claims outwith the period. I got a 50% "goodwill gesture" from Kawasaki on cams 8 years after new! invest in a relationship I say!
Please read the Ducati Warranty, the first 3 service coupons must be used to mantain the 2 year warranty and be carried out by an official Ducati workshop. The warranty will be forfeited if the bike is repaired or overhauled by an unauthorised workshop. And duke63 is correct, no block exemption for bikes. Andy
Not sure about the legal in's and out's, I've tried reading the document in the link but fall asleep by about the fourth line :Yawn: Anyway I think you'll find it easier should you want to sell your Duke in the future, if you have a dealer stamped service book.
I wouldn't even take a chance. The fact it's playing on your mind means you probably think the same too, I think.
I was told that as long as Ducati Oem parts were used the warranty is unaffected. However reading the statement from Ducati it seems quite clear it has to go to the dealer. Not too fussed really just means a trip to Sheffield from Doncaster. Heated grips are shit on bike I found out today, used to the Oxford ones on my Kwak that you couldn't hold without gloves on , these barely get thru a summer glove. The ride was stunning tho
what someone writes on a piece of paper cannot override any pre-legal standing. for example you go skydiving, someone doesn't sort your parachute, you die, its still criminal negligence at least....
Just avoid riders ! As it turned out they had my pants down to the tune of £230 for my Dvt first service.
