On my ride to work yesterday, my bike's dashboard suddenly lit up like a Christmas tree and I got a DSS warning light, check engine light, empty gas tank light (even though she was full) and general warning light going on. Went to my dealer today and after a thorough check they told me that a motor in the rear suspension broke which caused all kinds of other errors going off. Unfortunately they also said I can't replace the individual motor but the way it's put together I need to replace the ENTIRE REAR SUSPENSION at GBP 2,000 plus labour Anybody ever had a similar issue / any recommendations?
OOohh thats a bit of a bugger......sorry to hear it, not me but I've read of a few skyhook rear shocks failing, unless that shock is under warranty, I'd be looking on E-bay and fitting it myself, seen them for £400 area....,much easier on the wallet, and whilst fiddly isnt a difficult operation
This thread also mentions the rear skyhook failing and your figure seems to be at the top end but it might help ? https://www.ducatiforum.co.uk/threads/rear-shock-sticking-jerky.64451/
If you need the change the rear shock there have been reports of the bottom bolt seizing and being a bugger to remove. There was a post recent on this topic for info.
When my 2010 des lit up and I had some warning lights I purchased the ohlins mechatronic electronic suspension unit which cured the des light and faults it cost around £250 from Italy and I did not need the suspension unit or motor replacing as was first thought. I gambled and took the chance as I thought it was worth it for £250 pounds and it gave it the option of semi active suspension. Good luck
Outrageous really. Not it failing, stuff does. But that you have to spend as much as a high end race shock to re-lace the whole unit! as above, look for a used one.
I get how handy the skyhook is but it's things like this that has me going for a manual suspension bike
Also why I sold my second, as I’d had a few DSS lights on over the last year or so and it was out of warranty. And why (unfortunately) I wouldn’t buy a used one. Which is a shame. They truly are best bikes out there
Its unfortunately a sign of the times. I don't think you can point the finger at just Ducati as its the same across the whole of the automotive industry these days. We live in a world where things are not built to last but built to be replaced in short time. I sold my DVT when the warranty was up for just these reasons.
The other problem Duke, is that things are 'sealed for life' and not designed to be serviced. On a high cost item like the rear shock this is a bit pants, because these are items that are expected to need work/replacement over time. I see a business opportunity here, just need someone to run the business Thomas, I would be wanting more info from the dealer as to what the diagnosis gave (i.e. fault codes) and then be on the phone to Ducati direct, chasing some support.
Check the wiring to the rear shock, I seem to remember a friend on here having similar issues as you and the dealer found the wiring damaged. I believe the rear shock is on the can-bus circuit which could explain the multiple errors at the same time.
Sealed for life probably because its not economic to repair. i was reading the other day how quite a bit of Ohlins stuff is made in China now, that why they are not economic to repair.
First off thank you very much everyone for your helpful and fast responses - I love this forum and the Ducati community! Secondly I've got great news - my dealer made a goodwill claim with Ducati as the bike is in fantastic condition with relatively low mileage and (crucially) I was able to demonstrate it had always been serviced by official Ducati dealers. Got the call earlier that Ducati accepted and will send me the part for free :-D Still have to pay labour to replace it but genuinely very happy with the outcome / my dealer. Thanks again!
