Anyone know this bloke, 'Furious Stephen Rowland'? He bought a ride height adjuster for his panigale R from me on ebay, EVRI lost it, so left me negative feedback claiming EVRI should compensate him?? Anyway sent him a feedback revision request as i think its quite ridiculous.... regardless of how furious he is. He doesnt answer my messages unfortunatly, ive done everything i can to resolve, he has a full refund and ive lost out on the item. Called ebay but as is always the case very buyer focused and wont remove it as its just doesnt quite hit the criteria apparently. Maybe im over-reacting but happy for anyone elses opinions on it.
The guy is deluded. Forget about him, you've done everything you can. TBH I'm more interested in whether EVRI refunded you for your loss as I send stuff occasionally and it would be good to know how they are in the event of it going awry.
The guy has been refunded by ebay so don't worry about him. File a claim with EVRI to refund you for the loss of the item. It happened to me once they've damaged the item I sent and, after a lengthy process they refunded the value insured. You need to make sure that when sending the item you insure it for the actual value or they will refund the standard, which I think is £20 ish.
Cheers pal. so with Hermes it was a little more straight forward to report a lost parcel. the new EVRI system is a little loopy, and full of glitches. The main issue with this item is the parcel stopped on 10th June and the chatbots get confused with the tracking data and then ends the chat. Customer services again has the same issue… and just loops around in circles. I’m hopeful that when a human gets involved as used to happen with Hermes they will refund part of the cost of the item…. £20 as I didn’t have the full £75 insured. You usually have to send proof from ebay of its value but I’ve never had an issue recovering the £20 plus the postage cost from Hermes when they have lost an item. to give them their due they rarely lose and item, but it appears it’s a bit more of a faff trying to resolve with the new branded website
I’d forget it, anyone reading his feedback will recognise how unreasonable he is. File it under experience and move on, I’ve bought stuff of eBayers with negative feedback after reading what the problem was.
Unjustified definitely. You can demand EBay take It down. Use the contact system get them to call you, Do not use the robot/ chat system.Just put aside a lot of time. Make your case, you will get a No. ask for the Manager, do not be fobbed off. Be nice but obviously not happy. Be persistent. They can take negatives down under certain criteria, casually mention that. Criteria here is review is not caused by your actions and does not relate to you but the courier, repeat that through out. Explain how upset you are by all this. Ask for the call to be recorded through out. Normally is but it’s a way to make the caller aware you are taking this misdirected review seriously. Good luck. I did it, but it will be a pain and time consuming. Or forget the deluded git. No one would take notice of the review.
Stephen Rowland is being a stroppy twat. Hope he sees this and nukes me. The twat of a twatty twat that the twat is. Twat.
Well, its not Deans fault the courier lost it, is it? So why give Dean neg feedback? He's been refunded but oh nos he has to buy a new one sob sob. Self entitled prick.
I hate eBay. It’s a nightmare. Swore I’d not sell on it again. Decided to give it another go recently and have had nothing but messers and scammers.
Yep, guy being unreasonable. Looks like OP is a straight guy and tried to help But what do you get in this modern world and current environment by being nice..very little. Sorry but if you kick and scream you get better results!
Name change from Hermes to EVRI, maybe because they loose evrithing. Stopped using these cowboys years ago, and if I know a supplier uses then I will order elsewhere if possible.
twatyier, twatty, twatty, twatty. Twatty twat? Think I’ve got the drift of the comment. ….. are you saying he’s a twat? Seems to fit the, how do you say, twat.
Lost a pair of a Dainese jeans for me. Still looking for a fat twat with short legs, large gut and a saggy bottom. Oops I used the twat word, must have picked it up somewhere
Not sure eBay is where you’ll find this kind of action Tinder or Grindr may be more suitable web based platforms for such things. HTH
Cheers guys, It’s disappointing but the way the world has gone. Always annoyed me since they removed the option to leave them negative in return…. When there was a consequence to your actions people thought a bit more about leaving negative feedback. hoping Evri find it and I can re advertise the part… having added him to the block buyers list already
Tinder, like kindling? and coffee? Lost me there. I’m just an old twat.Damn it! used that word again. Where did I pick it ? Twat,twat,twat. Stuck in my head! Where have I been today? What kind of company am I keeping? Matron help!
