Well my multistrada 1200 went off to dmc Preston for a fuelling fault on Feb 17 and just got the bike back finally three day ago. The coils had corroded and also the exhaust valve so insisted on new exhaust and one the exhaust Being removed the studs snapped in the head so it had to be removed and has essentially had a top end rebuild. Really nice to finally have the bike back on the road as was getting withdrawal systems as didn't get a courtesy bike. I don't blame dmc as I didn't buy the bike from them but the have done all the warranty work. There were issues with staff being off due to bereavement and busy time of year but I've still being paying my fianance payments and not had a bike to use. There are still some corrosion issues that ducati won't resolve. Anyway Getting to the point. Is there anything I can do about the payements I've made when I've not had the bike or do you think Ducati would offer some sort of good will gesture if I email them with all the issues I've had. The bike by the way is a 2013 model and has done 2400 miles
I 'think' you'll find your credit agreement is with a financial company not Ducati. If I'm right you may find BlackhorsewongosatsumaHSBTSB don't give a toss.
