Is this the business model......................buy stuff from manufacturers, sell it for more than you pay for it and the costs of getting it to market, make money? Is that it?
That is basically true for all retail models but they do not operate in a vacuum or without competition. What are customer perceptions of Halfords, are they still a vibrant brand that will continue to attract and hold customers or will they lose ground to competitors?
Halfords has a dividend yield of 5.3 and a P/E of 10.73 with solid if unspectacular fundamentals does this represent good value or is it a value trap ? Has Halfords peaked, has the world moved on and is it in danger of being left behind.
Halfords is now a bicycle shop for people that know nothing about bicycles. It has had its day. There are specialists out there that offer better service at lower cost.
Or for people who know more about bikes and realise you don't need to spend more than £150 on a new bike to pretend you suit your Lycra Heavier bikes are better for fitness too - they know stuff
Ah, but they are open on Sundays and until 8pm most evenings, when those of us who work during the week need to pop out and buy something. Anyway, with a trade card they are as cheap as anywhere else. Nasher.
I got half-way through changing my brake discs on Saturday, before realising I was missing what the manual told me was a 12mm Allan (both of my kits go up to 10mm). Off I trot and the only place I could get one was Halfords. Got home to find that the manual was wrong and it was actually an 11mm... that's besides the point though. There was nowhere else in my area that I could have gone and purchased one instantly. My only other option would have been to order one online for Monday/Tuesday delivery.
Depends. They are also a parts distributor too, as well as taking on small electrical and servicing jobs. Trouble with Halfords is normally it’s staff. The number of them and sometimes the type...
They shocked me the other weekend by having a thermostat they didn't keep in stock delivered to the store I'd called later that same day, and it was Saturday lunchtime when I called. I'd never however let them fit anything to my car. Nasher
I had the same with some car parts. Delivered to the store in 30 minutes. I was very impressed. I agree that, never in a million years would I let them do any work. There's no way I'll believe that, just because her name is Mercedes and she works at Halfords, that she's qualified to work on vehicles... especially with inch long pink fingernails.
A couple of months ago I wanted to buy a new radio for the wife's car. Identified the model I wanted, went to the nearest Halfords. They had one in stock, but only one and they wouldn't sell it to me on the grounds that it was on display. So I went to a different Halfords branch a few miles away. They also had only one in stock, also on display. But they took it out of the display cabinet, packed it into its box, and sold it to me. Go figure.
This is the greatest worry for me, but if they are meeting their customer's expectations then that is OK.
their workshop model? i worked in one of their workshops for three years, i believe we where one if not the only one that had ever made a profit at that time, mid ninety's. i can only talk for our depot but the service offered was second to none, we did everything a regular garage does bar welding. the pressure to sell was maybe a tad on the wrong side, but the menu pricing was set way to low. if nothing has changed re customer care i would strongly recommend them.
Not knowing what their business model is, I have no idea if it works or they are surviving by blind luck. What they said about people. I let our local branch fit wipers to Mrs Bikermike's car (a pug 206) - they fitted them the wrong way round... never again... good for parts and tools though. And their brake cleaner smells nicely citrous...
