Hello From A New Member

hello from a new member.

 

hello mate
not much
just bad day dealing with bad customer service from ducati dealer but what can you do ???
and thanks for the greeting.

 

thanks mate.
and lets hope so.

 

thanks peter and keith

 

here goes are you sitting comfortably ?
bought a brand new scrambler full throttle late august last year from metropolis motorcycles london
fast forward saturday 1 st may engine went bang phone ducati asst and was told they have never heard of me or my bike called the dealer sorted and collected on the monday
the dealer then left the bike sitting in the workshop for nearly 2 weeks before they even looked at it then said the engine was badly damaged and compiled a parts list sent it to ducati uk who said they would order a complete new engine which they sent within one week
now metropolis had the new engine on friday last week i called today and they said they wont be installing it until SOMETIME next week.
so next monday they would have had my bike for 5 weeks.
i must say ducati uk and ducati italy have been fantastic with this the only weak link in all this is metropolis motorcycles the customer service is non exsitant.
there you go
thanks mate.

 

hello
and thanks for your replys.
and to answer your question nigel no they do not give out bikes overnight
let alone for weeks.
they said their insurance does not cover that only for test rides.
go figure !!!