I decided over the weekend to replace the lousy OEM rearsets on the 1098R with something a bit saucier. I've been impressed with Motocorse stuff over the years and their rearsets looked brilliant (if expensive), so i ordered a set. That was on Friday......... Email received a few minutes ago from Motocorse "Sorry, but we can't make any of these for another 3-4 months at best, not enough orders to justify making any, please buy something else". If anyone wonders why Italy is in trouble financially, there is your answer. Whilst i know some may say that is perfectly reasonable etc, it annoys me that a company like that feel they can just advertise their products, hope the orders rock in and then give old Luigi/Mario a prod to fire up the CNC machine and make a few, otherwise they won't bother. What a fantastic business model - I'm surprised they are still solvent. To coin a phrase used very often when i was in the Navy "It boils my piss".
Is there anything on the Bursi Evolution web site you like ? I emailed them on Sunday having had a minor issue setting up a new account. Silvio replied with a solution, I registered and ordered yesterday and had confirmation this morning that my order had been filled and despatched. Okay I need to see when and in what condition the parcel arrives but so far I've not had better service from anyone except Craig at Moto Rapido's. Andy
When I bought my oddly rare Akrapovic system, it needed an oddly rare carbon heat shield. Akrapovic UK or whoever it was I spoke said "They don't make that part anymore, give me your number and I'll see if I can find one and call you back." Within a day or so (not long enough for me to remember) I had a call basically saying there wasn't one new at any supplier world wide, (my heart sunk), but for £70 Akrapovic will make one and post it out to you but it could take 6-8 weeks to fit it in. Now sure everyone wants it now, but I couldn't have been happier or felt more important as a customer. Maybe Motocorse need to go Akrapovics management training scheme because that's poor performance really. Try ordering 50 sets, then after a week say you want to reduce your order by a few, like 49 :biggrin: Bursi are great to deal with yes. +1 for that.
Will take a look at the Bursi website. Wasn't aware of their existence to be honest. Not sure what rearsets to go for now, would love NCR Corse titanium ones but they are mental money.
If the spacing a are the same as a 999 I have a set of Gilles rearsets ready to go. Check my for sale thread to see them
Ive got a set of Metaltech sets on mine and lost a heel guard last year. Still waiting for the replacement :frown:
Surely they shouldn't offer them for sale if they arnt available, or make is clear on the waiting time before ordering
Let me get this right; Luigi and Mario are sat on their arses reading Razzle when a solitary order comes in. Alfonso the big boss looks out of his office window, lights up another fat cigar and says, "Ah, fuck it, I can't be arsed with this order, Johnny English can go fuck himself". Oh yes, that's surely what must have happened. Or maybe... Luigi is a one-man band, an artisan determined to produce top quality components. He spent many thousands of euros advertising his wares, and it would cost him many thousands more to amend those ads. But the recession has kicked him up the arse, orders have dried up and he's had to rejig his workshop to churn out tap washers just to make a crust and keep the wolf from the door. An order comes in for one component, a component that is material-heavy and requires many machining processes, he'd have to stop his tap-washer-making work and rejig again, and his material supplier has a minimum order clause. In order to satisfy this one order he'd have to spend more on stock than he would make for the finished article...
I bought some 'cheap' gorilla zilla ones on the premise that when the bike goes over, the pegs are the first things to go tits up. NCR Ti would be nice if i had more money than sense. I have little sense and even less money. I got knocked over on my bike last year and the OEM on the rhs got mullered. I swapped over a peg from my 916 whilst I awaited a new set. Then I fell off in france at 2mph and toasted that one. Since then I have decided that due to my failure to remain upright at all times, fancy pegs and levers are pointless for me.
The only point of their mail I would have changed is "please buy something else". I'd have replaced that with "do you think you can wait? It'll be worth it".
True. But let's not forget that they have responded in a foreign language to them and so that may have been lost in translation.
Exactly. If anyone has had a genuine problem with the products, or payment/delivery issues I could understand the rant. But to launch a tirade against someone just cos they didn't have an item in stock is beyond the pale. The least you could do, argonaut, is delete the post so that the poor eytie doesn't have an unwarranted black mark against him on the internet for all time.
Hmm seems most people here are on the side of the dealer , is this a first. To be honest I think Argo has a valid point. So what if hes off making tap washers , his problem not Argos , if you have a catalogue with parts to buy , then you should be able to expect to purchase them , if they're out of stock tell people immediately , either by phone , email or have "currently unavailable " on your website. " Please buy something else " could be a translation thing , or " oohh I want your custom even though I haven't got what you want ", or "you're not getting your money back fuck of " . If you phoned up Ford wanting a part for your Focus to get the family around in and you were to be told wait 4 weeks , but please buy some cuddly dice , Let alone 3-4 months I think we'd be the first to hear what a bunch of twats Ford are , then everyone would sympathise and say how crap British service is. You're either in the game or you're not . Just cause its a nice little Doocardee supplier doesn't mean its just a business for people playing at riding bikes .
Well sure, but some bloke knocking up a couple of things in a workshop for a very limited amount of bikes (how may 1098s were ever made? How many of those are likely to buy his rear sets?) is hardly Ford, is it?
He's a specialist parts manufacturer, and as far as we know he's done nowt wrong so far apart from take a couple of days to reply to an email. How much of a crime is that? Jeez, no wonder the British are hated.
What the guy would have done is buy in a load of raw material and make a batch of parts. It would not be profitable to make the parts to order on a single customer basis. That much is blatantly obvious. Maybe he sold out quicker than he expected, maybe he lost a stack on them, who knows. Maybe he should look at amending his adverts, maybe he should reply to emails a bit quicker. Maybe maybe maybe. At the end of the day he's done fuck all wrong.
