Unlocking An Amazon Account

Discussion in 'Lounge' started by Red899, Aug 9, 2024.

  1. My account got locked when i was being hacked by all and sundry earlier this year.

    Any tips on getting it unlocked its becoming a bit of a pain trying to shop online without it. n I had a number but when i called it sounded extremely *dubious.

    (808 145 3768)

    I also think they've blocked my IP addy as they wont let me open a new one either, which i didnt really want to do anyway.
     
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    • Thanks Thanks x 1
  3. Thanks @Ducbird but it was locked a while ago, I’m fairly sure I didn’t get an email and there’s no way to resend it.

    I phoned that number above and a guy answered but it didn’t seem to be an official Amazon line and he straight away asked me for sensitive info so I put the phone down.
    One of those “who phoned me?” websites seems to confirm it is actually Amazon though so I may give it another go next week.
    What a nightmare it is trying to speak to someone in these big companies now. “Our customers find speaking to an online bot more useful” etc…

    NO THEY FUCKING DONT!!
     
    • Agree Agree x 4
  4. Tried everything to find a number for you to ring but nothing via my account
     
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  5. This is a bit of a mare, but can be done.

    they don’t usually block ip, more likely a browser cookie

    have you tried an incognito window, and done the reset password process yet?
     
    • Useful Useful x 1
  6. 020 7084 7911
    0800 2797234
     
    • Useful Useful x 1
  7. May be, if you don’t care about the history and the payment mechanism is cancelled, just open a new one
     
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