Utility Bills

Discussion in 'Lounge' started by Red899, Dec 7, 2022.

  1. Stuck this in the lounge but feel free to move to SC if the subject gets a bit heated ('scuse the pun etc..)

    So I got locked into my gas/electric monthly charge last feb for 2 years @£125/month.

    Firstly, am i right in thinking they cant legally change that charge at any point until Feb '24?

    And am i obliged to let meter readers through my front door?

    Am thinking yes to the first question and no to the second but happy to hear advice to the contrary...


    (I live in an extremely draughty grade 2 listed house so im extremely reluctant to give them too much info and especially reluctant to have one of their poxy fkn smart meters fitted - please stop texting and emailing me ffs!!!)
     
  2. It's not a good idea to let them view if you've bypassed the meter,;)....i'm not sure what the law states but sooner or later they'll have to come in and read it.
    I wouldn't have a smart reader installed as they're probaly like the smart motorways.
     
    #2 XH558, Dec 7, 2022
    Last edited: Dec 7, 2022
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  3. You cannot refuse legitimate entry for the purposes of reading a meter. As far as I am aware, the supply industry agreed to a voluntary target (which came with penalties for failure) for installing smart meter readers but you are not legally obliged to have one fitted. As to your fixed tariff agreement, yes, it is a contract. Andy
     
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  4. Are you sending readings in?
     

  5. No but they only came round about 6 months ago.

    My main thought is why theyre reading the meter if im on a fixed tariff and what might be coming next.
     
  6. Doesn't a fixed tariff just mean that they can't increase the price of a unit until the end of the term?
     
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  7. Your on a fixed tariff regardless of what your using. A meter reading is still required though.
    You will notice a big jump once your off your fixed tariff so I would be budgeting for then
     
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  8. I was on a fixed tariff and still had to send meter readings in
    The tariff was per unit used that was fixed

    Is it your direct debit that's fixed?

    Have you checked to see what your tariff is?
     

  9. Yeh the DD is fixed :upyeah:
     
  10. Ah ok so your on the price cap tariff like most of us?
    I'm guessing that your energy company are making sure your DD is covering the cost of what energy you use as you haven't sent in any meter readings for a while

    What you may end up with is a bill that hasn't been covered by your DD in 2024

    Do you know what tariff your on
     

  11. Have you checked their estimate against your readings though, they’ll usually go higher IME than the actual reading. You could be paying more than you need to it can work both ways.

    It’s the cost per unit that counts not how many units you’ve used, you haven’t signed up to a fixed DD amount no matter the amount you use.

    About 20 years I had to threaten my supplier with court to get my refund from overcharging, it was only £600 but I wanted it in my account not there’s.

    You can refuse them entry for the purpose of a reading, I have in the past if I’m on my out.
     
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  12. Please dont abuse the meter readers. I did this when a student and you would not believe the abuse I got. I had to jack it in it was so bad. Im just a fuckin student trying to earn money ffs...
     
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  13. I pity the meter readers minimum wage and mostly being told to fck right off all day.
     
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  14. Depends on your supplier and where they are improvements Ofgem require for example around DD

    https://www.ofgem.gov.uk/publicatio...ments-energy-suppliers-customer-direct-debits


    Suppliers in the third group had moderate to severe weaknesses identified. This group includes Ecotricity, Good Energy, Green Energy UK and Utilita Energy, and covered a spectrum of weaknesses, ranging from inadequately documented or embedded processes, weak governance and controls, to an overall lack of a structured approach to setting customer direct debits. Ofgem is concerned that in some cases this could lead to customer direct debits being set incorrectly, or not being evaluated for a long time, which can cause the build-up of either unnecessarily large credit balances or debt, depending on whether the customer is under- or overpaying. Ofgem is starting compliance engagement with these suppliers to drive rapid and robust improvements to processes and reassess customer direct debits where necessary. If these suppliers don’t take action fast enough, Ofgem will consider enforcement action.
     
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  15. He was about 80 poor sod felt like offering him a cuppa but I was on the way out with the hounds.
     
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  16. As others have said here, you're on a fixed price tariff until Feb 2024 and they can only change it if you fail to pay and run up a significant bill. Then they can remotely set you up as a pre-pay meter at an horrendous rate, don't give them the excuse to do that, you are in a very, very advantageous position with the price per unit you have locked in at present until Feb 2024.

    Yours is a contract price per unit measured in kWh for both Gas and Electricity. Irrespective of the £125 you pay per month. You either provide a reading each month yourself and let them send a meter reader in to check it say every 6 months, or if you're incapable of reading it yourself then you can elect to have them come and read it for you regularly. Your choice. As has been mentioned earlier, you could well be in credit and the supplier has a duty to ensure that you don't get too far in arrears or in credit.

    I'm guessing that your contract Gas charge is around £0.03 per kWh and Electricity is around £0.10 per kWh. I'm on a variable rate and today my gas is £0.0995 (approx 10 pence) per kWh and Electricity is £0.3259 (32.59 pence) per kWh this can change daily but has a price cap. This month we are using between 69-94kWh per day gas (£7-£10 per day), heating/hot water and gas hob cooking and between 10-20kWh (approx £4-8 per day including the standing charge) for electricity (wife's workshop IR heaters, lights, household appliances and oven cooking). As you can see I reckon this month my combined bill will be around £400 - the government £66 rebate = £333! I currently pay £225 per month, up from £190 per month this time last year when we didn't pay too much attention to how much energy we used.

    Smart meters will be a good idea fitted before you come off the present tariff especially as they are talking about (but not flippin' doing too much about it unless you're an Octopus customer) of offering various tariffs at night for cheap electricity so you can run your high usage electricity machines - washing machine etc and get charged a lower rate - electricity has to go somewhere when it is on the Grid and so they need to sell it cheap... The smart meters take readings every 30 minutes on a private 5G network so then they know what you used and when. I have found them useful to cut my usage of electricity by ⅓ (finding zombie appliances and turning them off when not used) and my gas by ½ since last year - Nest ThermostatE smart thermostat helped me here together with another 150 mm of loft insulation (£800) to take me to 250-300mm.

    For those out there interested in such things, search for a FREE App called "Loop" from your App Store for your phone. Once you give it permission, it will interrogate your smart meters for you, show you your daily usage of G & E, look at the aspect of your dwelling from Google Maps and give you an indication of how much you could cut you electricity spend with Solar Panels fitted, if you can find a fitter who's not overwhelmed. The ROI on them is close at the moment, but I would love to reduce my dependency on the Electric suppliers, move from a gas boiler to a heat pump, heat my hot water and store electricity for cold days either from the panels or cheaper overnight grid electricity. Its a fair capital outlay which I can take from my private pension, close to £15K for me, I won't see a capital return but as an 60 year old, it reduces my monthly outgoings which suits me as I get older.
     
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  17. I’m on variable and pay by standing order which my supplier doesn’t seem to like very much.

    I’m pretty far in credit. In two months I’m a few hundred quid in credit. My dads the same, nearly 2 grand !! in credit and my monthly bills aren’t bad at all. He gets 5% on his with ovo as well Which is why he hasn’t stopped overpaying.

    it seems those on DD are getting shafted, but nearly everyone I speak to is in credit, some by pretty striking amounts as well.

    I’m convinced they’ve cocked up the averages. I reckon they’ve lumped everything in to one data set (domestic and commercial) which has massively over estimated the usage for many households. I’m nowhere near what my supplier said I’d use and I’ve had the heating on A LOT.


    Amongst friends and family alone, the amount we are in credit is pretty astonishing. I can see the energy firms getting in shit over this when and if they have to pay it all back.. Ofcourse they’ll be getting a handsome interest rate on the money held you can bet…. Suspicious ..
     
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