Wonderful Wilf at MR

Discussion in 'Ducati General Discussion' started by Char, Oct 30, 2013.

  1. Just another big thanks to Wilf and his team at MotoRapido for sorting out a warranty issue with my SF


    Not convinced with Ducati UK's original reply and a subsequent positive reply from Italy followed by another negative one from Ducati UK - Wilf has negotiated a fair compromise

    Very pleased :smile:

    And they have a great coffee machine :upyeah:
     
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  2. Wilf is really good, but the last times I have been in there he hasn't been around. I guess busy with racing.
     
  3. Nothing serious I hope. Glad it's getting sorted.
     
  4. Front disks warped and cushdrive wear

    Known issues just the 'unlimited' mileage warranty came into question - I've done 13k in 18 months so although brakes were given ok crush rubbers were under question as expected wear

    All sorted now :) just got to book it in to be done
     
    • Like Like x 1
  5. And you meet the nicest people there :biggrin:
     
  6. What was wrong with the cush drive rubbers, my sprocket is moving slightly on the cush drives (sprocket moving on the metal outside edge of the cush drives) which i thought was odd as on all my previous older dukes they were press fit. A friend of mine then noticed that he could undo the sprocket side nut with his hands once the pin was removed. I took it into riders and they suggested a waranty claim but has been refused.

    Its a 2012 848 SF with 8200 miles on it.
     
    #6 Welsh SF, Nov 2, 2013
    Last edited by a moderator: Nov 2, 2013
  7. i ve loved coming over over from Belgium with the Pani to MR twice this year.
    I may have a third trip planned before years end ! :)
     
  8. I got all excited, when I saw Wilf, I thought the thread was about Women I'd Like To F*k, not some old boy who fixes motorbikes :mad:
     
  9. Yup mine were like that at 7k I was told within tolerance and ' they all do that '

    At 13k lot worse and agreed to do under warranty
     
  10. Thanks Char, I was told it needs to be changed but not under warranty, they asked me what I wanted to do and said they would "look after me". To be fair the guy at Riders seems a decent bloke, but ill not be paying them to change a sprocket and cush drives whatever happens.
     
  11. the same wilf? Must be two, the one I know hates customers and is rude as les dawson was to his mother in law...



    only joking ;-) I find him a top fella ever since I bought my old SPS off him
     
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