Hope you sent the manufacturer a reclamation starting with "the spring is just around the corner.."... OK I'll get me coat once again.
There must have been a issue with the heat treatment. Usually they bend like a banana before they snap. Not that that is any comfort when that happens. I'm going to have a good look at mine now.
I'm very surprised about this kind of failure. I don't want to blow my own trumpet but I have extensive knowledge and experience with dampers. Mainly racing cars and not specifically with nitron but regardless, I have never seen a shaft snap like that. Usually they bend like a banana before they even think of snapping. There must have been a issue with the hardening of that shaft for it to go like that. That doesn't really fill me with confidence. I know they are a middle of the road damper price wise but they are still a lot of money for what they are. Mine is too stiff with the wrong spring for my weight anyway and I have a stock showa damper here to refurbish. I shall get that done and put that back on with a slightly increased rebound and that will be just fine for me.
i was thinking the same myself.... ive been looking at a Nitron shock, but wondering what the outcome of the above was.
I wanted to know how Nitron would deal with problem with their product - I have asked on here but for whatever reason it's not clear. So I decided to ring Nitron a week or so ago to ask them myself... I can only take what they said at face value, they came across as open and honest and more than willing to support their customers if there were any problems. My shock is on the way, we'll see how it goes......
I asked about the shaft failure, they obviously couldn't comment on a photo on a form as there could be many factors involved but they said that they were aware of some isolated issues of shaft failures - there was no excuses but they made it clear that they stand behind their products. They said they'd be surprised if this happened recently as the reported issues were years ago and the issue are resolved. They assured me that if any issues with a shaft or other components were found during a service it would be replaced.
thanks for the update, id imagine its going to be a few weeks before you get a solid report on what had happened from them.... At least they seem to be upfront about it from the off, which is good. keep us posted, thanks again.
It wasn’t my shock that failed, I’m replacing my OE one, so it m not expecting anything more from Nitron. I got in touch with them as someone posted about a shock shaft snapping earlier in the thread but apart from the pictures there wasn’t anything else forthcoming about the cause/resolution. I was pretty happy with how they responded as I literally just rang their office and asked some questions, they could have said they didn’t want to discuss it but they were totally upfront.
The pic was obviously taken from a Enduro or even more likely an adventure bike and these heavily loaded tanks snap every shock’s shaft. I had seen failures from all big brands and I am pretty convinced that they all has just to carry more load than planned on rough tracks over an elongated period of time. Raoul
But you cannot expect a shock/a whatever to sustain abuse beyond its planned frame of usage. Overlander bikes are usually extremely overloaded and that makes shocks snap. A shock is pushed exactly in rod direction so there is nearly no chance of snapping Raoul
