Service Costs...taking The Piss.

finm · Jun 30, 2023

£1000+vat for a tool to do a particular kind of bearing.
£500+ to do a particular kind of clutch.
£4000+ for a diagnostic machine + £90+ per month every month for updates
£1000s on many other tools. Dealers will have spent much more on special tools.
£3000 py for lecky
£1600 py for water.
£3000 py for insurance.
£17500 py rent. I qualify for rates relief. The bigger places won't.
£30k wages before overtime.
I spend a bit on training Dealers will spend a fortune.
Switch machine £3000 py easy.
accounting work £3000 py easy.
God knows on all the bits and bobs
Luckily not to much but warranty work the supplier won't pay the labour for without making it really awkward.
Just for a lil context folks

Bonners · Jun 30, 2023

I moaned about Ducati Dundee in this thread earlier. However, I was back with the Pan 1199 earlier this week as my local Aberdeen dealer was unable to resolve the fuel map sensor problem. Spoke to Scott in Glasgow and explained the issue, he explained the solution, change both horizontal and vertical sensors at the same time. Booked in, took bike down 10 days later and spent the morning thrashing/ thoroughly enjoying a Multi V4S (I think I need one). Picked up 4hrs later and everything tickety boo. So they more than made up for previous failings and on this occasion left me very happy…albeit £430 poorer. Can’t recall the technician’s name, but he was excellent.

Multirider75 · Jun 30, 2023

finm said: ↑

£1000+vat for a tool to do a particular kind of bearing.
£500+ to do a particular kind of clutch.
£4000+ for a diagnostic machine + £90+ per month every month for updates
£1000s on many other tools. Dealers will have spent much more on special tools.
£3000 py for lecky
£1600 py for water.
£3000 py for insurance.
£17500 py rent. I qualify for rates relief. The bigger places won't.
£30k wages before overtime.
I spend a bit on training Dealers will spend a fortune.
Switch machine £3000 py easy.
accounting work £3000 py easy.
God knows on all the bits and bobs
Luckily not to much but warranty work the supplier won't pay the labour for without making it really awkward.
Just for a lil context folks
Click to expand...

How dare you come on here and try and justify how expensive servicing rates are. It's an utter disgrace, and I think we should all write to our MP's.

As a business owner, it frustrates me when people can't see past the shiny stuff and realise the costs involved in the background. They'd soon all be moaning if they had to travel over 100 miles for a service/ warranty work.

maurice beattie · Jul 10, 2023

Bonkers the Dog said: ↑

I took the 848 for a "service t'other day.

I had no choice as the word "SERV" was dancing across the screen and the franchise in question doesn't offer a reset.

It cost me £200, £156 of which was labour, and this was the reduced winter special price. I mean who's doing the spannering, Randy Mamola?

Now I can't really fault the service per se, nice place, polite and they seem a decent crowd but at the end of the day it was essentially 200 quid for an oil change and a general health inspection. All the more galling as I treat my bikes well and they want for nothing, doubly galling as I had changed the oil in late Autumn and not done many miles. But hey ho; lesson learned.

Anyway, whilst out and about I gets a call (there's a surprise). "Your pads are worn and your fluid is done, cost to you Sir about another £150". I told them not to bother, if it needs done I will do it myself. I checked them, whilst worn they have plenty of meat left and she stops on a dime.

It boils my piss that they go on "fishing expeditions" like that; and in what World does a pad replacement cost the thick end of 150 notes? What are they made of? The quim of an Essex virgin?

The final hoof in the nuts was the bike being returned after having been "valeted". It had been power washed, quickly, cos I heard him do it. The next day it was covered in oily finger prints and assorted other shite. If I had given it to them in that state I wouldn't care, but it was spotless, cleaner than ma weans, just like all my bikes.

All told a rather lack lustre performance and frankly a rip off. No wonder their predecessor went tits up with that sort of performance.

2 dissatisfied customers out of 5. Must try harder.
Click to expand...

maurice beattie · Jul 10, 2023

Some crackin ‘quotes’ there

maurice beattie · Jul 10, 2023

Bonkers the Dog said: ↑

I took the 848 for a "service t'other day.

I had no choice as the word "SERV" was dancing across the screen and the franchise in question doesn't offer a reset.

It cost me £200, £156 of which was labour, and this was the reduced winter special price. I mean who's doing the spannering, Randy Mamola?

Now I can't really fault the service per se, nice place, polite and they seem a decent crowd but at the end of the day it was essentially 200 quid for an oil change and a general health inspection. All the more galling as I treat my bikes well and they want for nothing, doubly galling as I had changed the oil in late Autumn and not done many miles. But hey ho; lesson learned.

Anyway, whilst out and about I gets a call (there's a surprise). "Your pads are worn and your fluid is done, cost to you Sir about another £150". I told them not to bother, if it needs done I will do it myself. I checked them, whilst worn they have plenty of meat left and she stops on a dime.

It boils my piss that they go on "fishing expeditions" like that; and in what World does a pad replacement cost the thick end of 150 notes? What are they made of? The quim of an Essex virgin?

The final hoof in the nuts was the bike being returned after having been "valeted". It had been power washed, quickly, cos I heard him do it. The next day it was covered in oily finger prints and assorted other shite. If I had given it to them in that state I wouldn't care, but it was spotless, cleaner than ma weans, just like all my bikes.

All told a rather lack lustre performance and frankly a rip off. No wonder their predecessor went tits up with that sort of performance.

2 dissatisfied customers out of 5. Must try harder.
Click to expand...

chris1576 · Jul 30, 2024

Let's revive an oldie.....
Dealers take the piss "I've got your money, now EFF-OFF (period/full-stop/whatever)"
Far away previously, some advice given here was buy a 20yr old bike and service it yourself.
Well...
A bevel head 860 in the 80's was ok.
A Cagiva Elephant 750 a bit later was ok.
My recent MY05 MS620 looks scary. Only relatable manual is the monster one with loads of laptop crap. Sorry, I'm done.
Switch it off / switch it on.
Change the oil & filter.
Take the demso valve stuff slow and easy.
Cheers

Service Costs...taking The Piss.

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Service Costs...taking The Piss.

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