Cons - None really other than a small blip with paperwork when I bought my first Ducati. This was rectified efficiently.
The guys at Ducati Manchester from Martin (GM) through to the parts and service dept guys genuinely want you to enjoy biking. In addition to the normal things you expect from your dealer they do things like organise rideouts during the summer to help you get involved in the whole Ducati brand and lifestyle thing. Nothing is ever too much trouble for any of them. Highly recommended!!
you can walk into the dealership look at bikes and clothing accessories and can be completely blanked even to the point where some of the staff look down their nose at you
Great staff, great service, great product, what more do you need. There is always a warm welcome from Martin and the team, and its a great meeting place for like minded people.
Pros - Just off main motorways in the NW very helpful enthusiastic staff that are passionate about the brand. No hassle test ride and great deal.
Only gave 4 stars as its early days but very friendly proffesional outfit.. The showroom has plenty to look at and lots of decent coffee. No pushy sales just friendly chat.
Have recommended the dealer so many of my friends and hand full have made the trip from Wales to purches bikes from these guy keep up the good work Chris
I cannot fault the staff or the service I received they helped me in everyway find some clothing and test ride my bike. I wish they catered for taller larger people as much as they do for the average size bloke. In the end I had to get my bits directly from Dainese which wasn't that much of a issue.
Friendly staff always willing to try & get exactly what you wanted & plenty of tea coffee on offer if you had to wait. Good after care with a well stocked workspace
I had a leak on a front suspension on a Multistrada 1200S 2015 coming from France night before. I was there just before they open in the morning and by half 12 I was away with a new suspension changed under the warranty. Best service intervention I've experienced. Thank you!
Offered coffee as soon as I arrived, Martin was very helpful & explained everything about the Multistrada & sorted out a test ride. Put together a deal that bettered all other dealers.
Pros - Just nothing is too much trouble. Martin and the crew all seem willing to move heaven and earth to do whats right by the customer which often means more work and pain for them.
As an early V4 owner, I have had more than my fair share of problems with it. Martin has more than gone the extra mile to try and keep me happy. His dad even delivered me a loan bike they had struggled to track down at 10pm one night so that I could do a Silverstone track day the next day after my bike spat its dummy out. Ducati don't know how lucky they are to have such good reseller in the North West. I have a reputation for being a bit volatile, but these guys are so helpful, they defuse me brilliantly, and that's not an easy thing to achieve!
