Pro-twins is not my closest Ducati dealership to where I live, but I will travel the extra miles as I feel they give a 1st class service with a friendly face, the staff are always happy to chat or offer you any advice you need, and you are always greeted with a offer of tea/coffee. From the moment you step through their door you just feel your in the right place, and you get the impression they care as much about your bike as you do.

I was struggling to get hold of a performance seat for my Multistrada, most dealers were quoting 2-3 weeks, they got me one the next day.

The guys in the workshop are always happy to offer a cup of tea, biscuits and advice!

Always very helpful and they know the Ducati range in detail. I use them because I need to trust the people who look after my bike and the guys at Pro Twins have always delivered in the 5 years I have been using them for sales and servicing.

I am inherently distrusting of main dealers having been burnt a few times so I generally use independent mechanics however my 996s required specialist care so I bit the bullet and took it to Pro Twins in Godstone. The team is incredibly friendly with not a hint of BS or masogony and were happy for me to leave my bike and disappear for a weeks holiday. When I returned bike was fully sorted (including sorting the sprag clutch that went literally upon arrival). I have never experienced such a clean workshop in 20 years of biking. They even bothered to phone me a week later to make sure all was well.