You wait till stuff is made on the moon. "We're sorry sir, the rocket with your parts on veered off and is now heading towards the sun! Your replacement fuel cell will be with you in 8 orbits or there abouts" :biggrin:
I ordered a part for my RSV 3 years ago, still waiting to receive it. I sold the bike on, so it's not an issue, but that's hardly the point. Every time I've ordered bits for my Ducatis they've turned up in due course. In the meantime I've neither read nor seen any evidence of Aprilia changing their ways, and certainly nothing to suggest that spending my hard-earned on another of their products would be a safe move. I can't comment about KTM, never had one.
thats almost as bad as the appalling service i had from 4th Dimension who 'repaired' my bike...that was a mere 4 years...that said, im starting to get paint blisters, so its still not right...Its little surprise that Aprilia are in trouble treating its cunstomers like that.
+1 I only had to order a couple of items for my Tuono Factory when I had it, but they managed to take ages about it and supply the wrong items. It's such a shame as the bike and the build quality were fantastic. I've never had an issue with Ducati. Some of the bespoke tuning bits can take a couple of weeks, but the normal type items are here within days.
