I wish you well. I personally have a massive issue with mis-represented goods. Any dealer/seller doing so deserves a shit storm IMO. Which IME is the only langue such people grasp. I've learned to be especially superstitious of anyone using the word 'mint' to describe anything other than mouthwash. At the very least they should be helping to to bring the bike up to the condition they chose to describe. Check the sale of goods act and distance selling regs. Good luck.
Speak to the dealer and tell them your not happy with the bikes condition and you feel it's been misrepresented, if they try the damaged in transit line then it's their appointed courier, so they should still sort out the issues. Then if you don't get a solution your happy with give them bad feedback on eBay That usually wakes them up and changes their attitude to the situation Once the seller has played ball and you have reached a point where your happy they can then request to have the bad feedback overturned. So your not permanently damaging their business just giving them a wake up call to change their selling strategy and be 100% honest with the descriptions in future. Good luck.
I did wonder if it was the Harley after the other thread about your dads leg and a new bike. I'd speak to him first if for no other reason than to register your concern immediately so he knows as soon as it arrived you were on the ball. The bike is new enough that the seat can be replaced and dent master or someone similar can sort it without too many worries. You probably explained to him why you were buying it and it was for your dad so I would start off with something like, "I don't know what to do, what can you suggest?" this normally establishes in a reasonable way what the dealer feels he is prepared to offer and it's upto you whether you feel it is spot on. The seat you can probably look on ebay for an average price and a quote from dentmaster would help but for now registering your input is your first task. Generally dealers lose interest fast with problems so be prepared to have in mind what you expect and get it done reasonably quick
I think if you phone and chat in a polite yet purposeful manner it coild go a long way to finding a solution. The only practical solution i can see is a financial settlement that enables you to get repairs, enables the dealer to keep a good reputation and not loose on the deal too. Frankly i would settle for about 300 pounds ,and the dealer easily has morevthan that in margins to give away. Youre dad is a very lucky man, let us know how you get on.
Ok, Been in touch, Phone call went as I hoped it would, There going to wait till the delivery guy comes in with delivery note and photos but he said not to worry he will sort something out, He said he honestly didn't know, Unlikely I know, They use this courier a lot, He lives next door apparently or there about, I know its a 2002 bike but immaculate is immaculate and Imh Immaculate with age related marks is something else which my bike is, Had to ask the question on here as I can get myself worked up, Not the best at sorting stuff like this out if things don't go great, Cheers again for advice lads, PS, I cant wait to get a shot on it before it disappears up to the old mans garage lol should be fun lol
I am about 2 miles from that dealer . From what i can see of his stock he does have some old bikes in exceptional condition for their age .He seems like a decent chap and holds classic car and bike meetings at his place as he trying to turn his shop into a bike meeting place .He has invested a lot of money in turning the shop into a kind of retro centre (take a look on line to see what i mean .He has created an indoor street complete with shops ,tattoo and barbers.)So he is there for the long run. Best of luck with the outcome.
Goodluck with getting it sorted. I would hope that as it was described as immaculate and you paid over the odds, the dealer will put it right. On a side note, I hope I'm still up for riding around on a Harley when I'm seventy two!
Just to add to @steve c 's post, they are a decent dealer and I'm sure there'll be a bit of give on their behalf.
I'm pleased you got it sorted out amicably and sorry if I was a bit harsh last night - a large bottle of Chivas Regal was talking for me! Nice thing to do for your Dad - you are obviously a proper chap.Apart from a couple of "Old School" Harley Chops I've never really got my head round the whole Harley Davidson motorcycle thing and the scene? Bet yer old Dad will be out cruising,posing,annoying neighbours with the exhaust note and polishing the fat boy till it gleams! Good on him cos most 72 year old guys just give up on having fun